Contact Whoscall Customer Service

Why should I report an Issue with Whoscall - Caller ID & Block?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gogolook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can't even get an actual ring tone so I don't miss calls... the app has to use notification sounds for the phone ringing, which is one beep and nothing more.Used this app for quite a while, it's okay, but since it requires to be the default app, it can't pull up any contacts in contact search, and always warn you, that you may be charged if you use the dial pad to make a call, and the blocked numbers appear on the call log along with my regular calls, I can't tell which number is which.

2. I guess it's not that important to have this app anymore.Why is whoscall blocking me from receiving my WhatsApp calls? Every time a call comes in it just says number is blocked, although I can see the contact calling me, and then the call drops.

3. Not even my utilities company who takes hundred a month asks for a backup payment method.There are popup ads with every call screened, and the ads are intrusive, they take up 50% of the screen.

4. Or a customer service phone number to call and.

5. Problem is user not that smart report the numbers that are legitimately used especially for the 5 digit or 4 digits number that sends sms.

6. There's too much wrong, unnecessary stuff on this app for efficient access.Loved the app so much, I wanted to upgrade to the premium paid plan.

7. I shall go back to Truecaller, even their "Premium" plan is cheaper than this app.I do love this app but the reason for the 4 stars instead of 5 is bc I have to go back to my contacts to text somebody.

8. I gave them my card number & at the end of the 7 day trial, they wanted a 2nd form of payment as back up.

9. Not 1 star because the app does block unwanted calls, but 2 stars because the app is super intrusive.

10. I end up using another app for dialing a number, or looking up a contact, and messages.

11. They have pretty much full access next to the phone maker.My phone is already set up to block if I need it.

1. Fix Whoscall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Whoscall: Restarting the app will resolve most errors.
2. Update the Whoscall App. Here is how:
   1. On Android goto PlayStore » Search for "Whoscall" » Open Whoscall - Caller ID & Block » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whoscall » click "UPDATE".
3. Clear Whoscall - Caller ID & Block app cache: Clearing cached data will force your app to retrieve the latest data directly from Whoscall servers.
   1. On Android, goto Settings » Apps » Select "Whoscall - Caller ID & Block" » click Storage » click "Clear Cache".
4. Check Whoscall app permissions. If any of these permissions required to use your device's features are disenabled, Whoscall might not work.
5. Uninstall and reinstall Whoscall. If nothing else has worked, completely uninstall Whoscall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Whoscall not working

2. Fix Whoscall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Whoscall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Whoscall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Whoscall may not be able to connect to the Internet when running in the background.