Contact FitToFit Customer Service

Why should I report an Issue with FitToFit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tom Tietze to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. FitToFit allows you to transfer your fitness data from Fitbit to Google Fit.

2. FitToFit uses the access and your data exclusively for the transfer from Fitbit to Google Fit.

3. To do this, you must first log in with your Fitbit account and give FitToFit access to the data that you want to transfer.

4. You will then be asked to connect to your Google account, into which the data from Fitbit should be inserted.

5. The data is queried directly from your Fitbit account and inserted into Google Fit.

6. Your data is not stored outside of Fitbit and Google Fit.

7. NOTE: It may happen that the data you transfer is not immediately visible in the Google Fit app, because it will take a while for all the images to be updated.

8. With the AutoSync feature, the steps can be automatically transferred from your Fitbit account to Google Fit.

9. You can select and change the data types in the app settings.

10. The AutoSync function allows you to choose between different intervals.

11. If you prefer manual synchronization, the reminder function helps you to remember this.

1. The only thing that is preventing me from giving this a full 5 stars is that nutritional information doesn't seem to get imported from the Fitbit app to Google Fit, even though it shows in the list of data being imported.It's really convenient and makes everything a lot easier, but I wish it worked where the data transfer could go both ways.

2. The only sure I have is that the Fitbit zone points and the heart points from Google fit aren't totally equal and therefore don't transfer perfectly.Perfect! Does exactly what it says it does.

3. The only time I have to touch the app is when I have to reauthorize the transfer of Fitbit data to Google Fit.

4. Thank you!!! Can't wait to see what you do in the next update!Works great and keeps my Google Fit data up to date with Fitbit data.

5. Other than that auto sync keeps data updated all the time.

6. I wouldn't rely on any other app except fittofit! There are some numbers that are off, auto sync has an issue from time 😔🤔 to time, 😞 but other then that it's an amazing 😁🤩 app.

7. At first I didn't see the data from Fitbit in the Google Fit app however, the next day it was there.

8. If you could make it so google fit also transfers info to fitbit it would really make it perfect to me.

9. It helped sync Fitbit to Google fit.

10. It is off to a bad start though 😉...Ok, it's finally showing progress 1/5...So it took almost 3 days to transfer everything from last Sept (when I started using Fitbit).

11. I do see a small difference in the number of steps between fitbit and fit, not a huge issue.Sorry for the 2 stars Tom.

1. Fix FitToFit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FitToFit: Restarting the app will resolve most errors.
2. Update the FitToFit App. Here is how:
   1. On Android goto PlayStore » Search for "FitToFit" » Open FitToFit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FitToFit » click "UPDATE".
3. Clear FitToFit app cache: Clearing cached data will force your app to retrieve the latest data directly from FitToFit servers.
   1. On Android, goto Settings » Apps » Select "FitToFit" » click Storage » click "Clear Cache".
4. Check FitToFit app permissions. If any of these permissions required to use your device's features are disenabled, FitToFit might not work.
5. Uninstall and reinstall FitToFit. If nothing else has worked, completely uninstall FitToFit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FitToFit not working

2. Fix FitToFit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FitToFit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FitToFit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FitToFit may not be able to connect to the Internet when running in the background.