Contact Suomi.fi Customer Service

Why should I report an Issue with Suomi.fi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digi- ja väestötietovirasto to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the Suomi. fi application, you can electronically receive messages sent by authorities using the service directly to your device instead of by paper mail.

2. When using the application for the first time, the app requires strong authentication with banking IDs or a mobile certificate.

3. When using the service for the first time, the app requires strong authentication with banking IDs, a mobile certificate or an ID card.

4. You can also use the Suomi. fi application to submit additional information to several authorities, for example for an application you have filed.

5. Messages between your device and the servers will be encrypted, ensuring that the use of the Suomi. fi app will be reliable and secure.

6. However, the application may occasionally direct you to use strong identification again for information security reasons.

7. You can also use the Suomi. fi application on behalf of a company if you have the authority to sign for it alone.

8. After this, you can identify yourself with a PIN code set for the application or fingerprint recognition on your device.

9. Messages include invoices, messages requiring confirmation of receipt and decisions.

10. The Digital and Population Data Services Agency is responsible for the service.

11. The app can be used by one user at a time on the same phone.

1. Plus i got the email notice way before this app informed me anything so for me its not useful.This is a good and simple app bringing together communication notifications from various government institutions in one platform.Notifications come 1-2 weeks after you actually received the message.

2. Why is it then that apps from different banks have none such limitations? Besides that, web version works fine with rooted phones.Doesn't allow to copy message text or take a screenshot.

3. Concept was good but implementation huge fail.I do not want email notices, which still happened because of this app.

4. Once you identify yourself the app throws it self back to the selection screen instead of letting u move forward.Cannot be used with rooted phones.

5. Edit:it's fixed! Kudos dev team How can I turn off the animation, transition of bouncing feature when switching between views and messages.

6. So basically if you need to translate a message from Finnish you need a dictionary book.It's been buried.

7. Version 2.7.0.What is the point of this app, you get an email to say there is a letter waiting in another service you have to log into.

8. As it dies not connect to my bank and now it just opens a blank page when I press set up.

9. The App just shows the text of the email.

10. Did not help set up page still blankCan't set it up thru S-mobile.

11. I thought i would be able to see the letters in the App.

1. Fix Suomi.fi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Suomi.fi: Restarting the app will resolve most errors.
2. Update the Suomi.fi App. Here is how:
   1. On Android goto PlayStore » Search for "Suomi.fi" » Open Suomi.fi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Suomi.fi » click "UPDATE".
3. Clear Suomi.fi app cache: Clearing cached data will force your app to retrieve the latest data directly from Suomi.fi servers.
   1. On Android, goto Settings » Apps » Select "Suomi.fi" » click Storage » click "Clear Cache".
4. Check Suomi.fi app permissions. If any of these permissions required to use your device's features are disenabled, Suomi.fi might not work.
5. Uninstall and reinstall Suomi.fi. If nothing else has worked, completely uninstall Suomi.fi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Suomi.fi not working

2. Fix Suomi.fi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Suomi.fi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Suomi.fi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Suomi.fi may not be able to connect to the Internet when running in the background.