Published by Polar Electro on Nov 4, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Polar Beat?



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Why chat with our AI Polar Beat Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Polar Beat.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. This app works fine 90% of the time, but it's really demotivating when it occasionally doesn't sync with Google fit.

2. Understanding that it's necessary to give up any hope that my location won't be tracked by technology companies everywhere, I like the way this app works a lot better with my location on! Pros: The products are fantastic and the app works well while it's connected and tracking.

3. Cons: I have to log out of the phone app to force sync between the app and polar flow website.

4. Update: I tried removing the battery restrictions for the app as suggested, but it still does not track well.Actually very surprised with how well this app works and how much it/monitor helped improved my workouts.

5. I even got polar flow as well and sync beat with flow but beat still just refuses to sync some workouts at all, with either fit or flow.

6. The problem is that the device doesn't have a built-in memory, so you have to stay bluetooth connected - this means carrying your phone around like an idiot while trying to run.

7. It takes forever for it to sync with it's own partner app, "Polar Flow" which seems ridiculous to me.

8. Also, it would be nice to be able to narrow down the exercise offerings to just one's favorites.Works well with my H10 monitor but there is room for improvement.

9. If you still want to do it, the app works pretty well when you can jump through the hoops.GPS tracking is spotty.

10. there appears to be no way to manually sync.Needs a manual sync button or menu item.

11. Try again never works.The training session works really well with the polar strap.

Steps to Troubleshoot & Fix Polar Beat Issues

1. Fix Polar Beat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polar Beat: Restarting the app will resolve most errors.
  2. Update the Polar Beat App. Here is how:
    1. On Android goto PlayStore » Search for "Polar Beat" » Open Polar Beat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polar Beat » click "UPDATE".
  3. Clear Polar Beat app cache: Clearing cached data will force your app to retrieve the latest data directly from Polar Beat servers.
    1. On Android, goto Settings » Apps » Select "Polar Beat" » click Storage » click "Clear Cache".
  4. Check Polar Beat app permissions. If any of these permissions required to use your device's features are disenabled, Polar Beat might not work.
  5. Uninstall and reinstall Polar Beat. If nothing else has worked, completely uninstall Polar Beat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polar Beat not working


2. Fix Polar Beat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polar Beat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polar Beat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polar Beat may not be able to connect to the Internet when running in the background.

Reported Issues

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