Contact MTX Connect Travel SIM / eSIM Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of MTX Connect Travel SIM / eSIM.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Bad service 😔It is not explicit when buying an unlimited data plan that the speed will be adjusted there's a Fair Usage Policy active.. that means that speed can be throttled if there are detected such data protocols as p2p, torrents download, video streaming or other heavy data protocols that can affect the experience of other users.Insufficient info provided in data plan descriptions.

2. Ideal for a short trip to a country where you don't speak the language and don't want to waste holiday time looking for a local simThe simplicity of an esim but the mobile signal of the early 2000s with edge and 2g whilst in Morocco.

3. Daily unlimited data plan has two stages of data stream throttling.

4. Moderate throttle ratio will be applied after 0.5 Gb consumed and extreme throttle ratio after 1.5 Gb data respectivly.

5. A local sim would have been better and cheaper.Not unlimited and speed is a scam.

6. But it only worked to an hour and then speed went incredibly down to the point where I cannot even make telegram phone calls.

7. I bought the unlimited day esim thinking I would use for the full day without interruption.

8. There is nothing mentioned about the throttling in plan description at the purchase stage.

9. Multiple SIM and eSIM and one account.

10. From all the so-called international sim cards out there, this one is the least expensive.

11. Check which networks are in use before purchasing.

1. Fix MTX Connect Travel SIM / eSIM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MTX Connect Travel SIM / eSIM: Restarting the app will resolve most errors.
2. Update the MTX Connect Travel SIM / eSIM App. Here is how:
   1. On Android goto PlayStore » Search for "MTX Connect Travel SIM / eSIM" » Open MTX Connect Travel SIM / eSIM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MTX Connect Travel SIM / eSIM » click "UPDATE".
3. Clear MTX Connect Travel SIM / eSIM app cache: Clearing cached data will force your app to retrieve the latest data directly from MTX Connect Travel SIM / eSIM servers.
   1. On Android, goto Settings » Apps » Select "MTX Connect Travel SIM / eSIM" » click Storage » click "Clear Cache".
4. Check MTX Connect Travel SIM / eSIM app permissions. If any of these permissions required to use your device's features are disenabled, MTX Connect Travel SIM / eSIM might not work.
5. Uninstall and reinstall MTX Connect Travel SIM / eSIM. If nothing else has worked, completely uninstall MTX Connect Travel SIM / eSIM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MTX Connect Travel SIM / eSIM not working

2. Fix MTX Connect Travel SIM / eSIM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MTX Connect Travel SIM / eSIM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MTX Connect Travel SIM / eSIM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MTX Connect Travel SIM / eSIM may not be able to connect to the Internet when running in the background.