Contact ginlo Private Messenger Customer Service

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1. Will not recommend anybody to use this APP.I hope to add delete for the all feature like most messengers apps (whatsapp,signal,telegram,...). In this moment, the sender can't delete message from the reciever if he send mistake message.it's disaster.

2. Great work to GINLO!!App with rich features and the team is keen on serving updates which matters the most for such apps.....We are still waiting for the codes.

3. So no front camera message and no stories.It doesn't see my contacts and doesn't sync with them, although permission was given.

4. Really fine, my wife now lost all data - great! (yes, thats sarcasm)Please, add "current status feature" to the app.

5. Any way i mean, add delete message from the reciever and sender for 24 hours.

6. Right now may be forget to click the delete circle for destroy message.

7. Thank you for telling me how to turn of "ginlo service is running".

8. Plus, I can't turn on front camera to record my message.

9. :)After I used and closed Ginlo, it tells me that the Ginlo service is running and I can't close the app properly.

10. I will uninstall it and rather work with another messenger app.Great messenger.

11. Go a head mr Glino.NO RECOMMENDATION! When changing your mobile device its neabry impossible to get a backup imported.

1. Fix ginlo Private Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ginlo Private Messenger: Restarting the app will resolve most errors.
2. Update the ginlo Private Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "ginlo Private Messenger" » Open ginlo Private Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ginlo Private Messenger » click "UPDATE".
3. Clear ginlo Private Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from ginlo Private Messenger servers.
   1. On Android, goto Settings » Apps » Select "ginlo Private Messenger" » click Storage » click "Clear Cache".
4. Check ginlo Private Messenger app permissions. If any of these permissions required to use your device's features are disenabled, ginlo Private Messenger might not work.
5. Uninstall and reinstall ginlo Private Messenger. If nothing else has worked, completely uninstall ginlo Private Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ginlo Private Messenger not working

2. Fix ginlo Private Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ginlo Private Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ginlo Private Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ginlo Private Messenger may not be able to connect to the Internet when running in the background.