Contact ODILO Customer Service

Why should I report an Issue with ODILO - Unlimited Learning?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Odilo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It always says that their is no connection even though my connection is strongThis app is lag, it is not good for educational purpose and it makes my school class messier.Takes a lot of time to activate my account.

2. It appears blank with an yellow tape "X" with the message " oops you shouldnt be here"I'm loving this app recently but the reason I'm giving it 3 stars is because it has lots of bugs! Took too long to load even with fast and stable internet connection.

3. It automatically logs out the user that's why sometimes it causes them to get angry most especially when you're in the middle of something serious.The app has improved so much better compared to the previous weeks that I have been using this for school.

4. Thank you for improving your services!!This app used to work great but suddenly I just wasnt able to access the catalog.

5. It glitches every time, you can't even switch to other app bec the app will automatically logged u out which I dislike the most.

6. And yes, consumes a lot of time to activate.very emotional voice, the speaker went into the characters.

7. Once you decided to go to other apps and try to go back, it suddenly refreshes and it disappears especially when you're trying to read and do something when your not browsing anything.

8. I have logged out and tried again with two separate acounts but the catalog still remains unavailable.

9. Thank you.Extremely easy to use and an amazing array of content and courses for me to develop myselfUnable to log in.I can't log in .

10. In terms of logging in on the learning experiences, everything goes back to start when you accidentally click something.

11. We hope that you continue to improve the app and fix some minor bugs.

1. Fix ODILO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ODILO: Restarting the app will resolve most errors.
2. Update the ODILO App. Here is how:
   1. On Android goto PlayStore » Search for "ODILO" » Open ODILO - Unlimited Learning » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ODILO » click "UPDATE".
3. Clear ODILO - Unlimited Learning app cache: Clearing cached data will force your app to retrieve the latest data directly from ODILO servers.
   1. On Android, goto Settings » Apps » Select "ODILO - Unlimited Learning" » click Storage » click "Clear Cache".
4. Check ODILO app permissions. If any of these permissions required to use your device's features are disenabled, ODILO might not work.
5. Uninstall and reinstall ODILO. If nothing else has worked, completely uninstall ODILO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ODILO not working

2. Fix ODILO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ODILO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ODILO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ODILO may not be able to connect to the Internet when running in the background.