Contact SX3 Customer Service

Why should I report an Issue with SX3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Corporació Catalana de Mitjans Audiovisuals, SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. La veritat es que m'agrada la app peró li falten algunes cosetes i no hi ha tanta gent qe s'hagi installat aquesta app (potser despres hi hagi gent)ExcellentWowA part d'afegir més contingut, fa falta que els vídeos facin un "autoplay al finalitar.I think it is awesome because you can watch all your favorite cartoons play games and learn different languages it is also very educational and helps you learn about different things like the environment or counting or sharing or being kind and creative it can give you lots of ideas and can make you remember your childhood I love this app and I always will.BrilliantExellenteIt. I might me saying it in English but that doesn't mean i'm not from EspañaEstà genial.

1. Fix SX3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SX3: Restarting the app will resolve most errors.
2. Update the SX3 App. Here is how:
   1. On Android goto PlayStore » Search for "SX3" » Open SX3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SX3 » click "UPDATE".
3. Clear SX3 app cache: Clearing cached data will force your app to retrieve the latest data directly from SX3 servers.
   1. On Android, goto Settings » Apps » Select "SX3" » click Storage » click "Clear Cache".
4. Check SX3 app permissions. If any of these permissions required to use your device's features are disenabled, SX3 might not work.
5. Uninstall and reinstall SX3. If nothing else has worked, completely uninstall SX3 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SX3 not working

2. Fix SX3 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SX3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SX3 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SX3 may not be able to connect to the Internet when running in the background.