Published by Corporació Catalana de Mitjans Audiovisuals, SA on Sep 30, 2024

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Why should I report an Issue with 324?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Corporació Catalana de Mitjans Audiovisuals, SA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 324 image 1 contact 324 image 2

324 Customer Insights

1. Sobra publicitat.la App seria Maravillosa si se mejorara la experiencia de reproducción de los videos, así como poder voltear la imagen.Cookies, enviament de dades a tercers, privacitat nula ... i no es pot desactivar.

2. Love itLa ultima actualizacion se desconecta del Chromecast constantementeError inesperat.Boníssim.La millor manera d'estar informada de l'actualitat catalana des de l'estrangerEn general perfecte.

3. No puc llegir ni tres linies abans que em saltin 50 pop-ups, que evidentment no es poden tancar.

4. Seria interessant un registre per a poder guardar l'ordre, preferències i categories.

5. No obstant, bona feina.Pop-ups. Pop-ups per tot arreu.

6. A nivell estètic i d'usabilitat és bastant millorable.

7. Perfect to keep informed, I would have never choose any other.

8. Adéu app ... desinstal•lant ...Força bé.

9. A nivell informatiu, de 10.

10. Un desastre.

Steps to Troubleshoot & Fix 324 Issues

1. Fix 324 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 324: Restarting the app will resolve most errors.
  2. Update the 324 App. Here is how:
    1. On Android goto PlayStore » Search for "324" » Open 324 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 324 » click "UPDATE".
  3. Clear 324 app cache: Clearing cached data will force your app to retrieve the latest data directly from 324 servers.
    1. On Android, goto Settings » Apps » Select "324" » click Storage » click "Clear Cache".
  4. Check 324 app permissions. If any of these permissions required to use your device's features are disenabled, 324 might not work.
  5. Uninstall and reinstall 324. If nothing else has worked, completely uninstall 324 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 324 not working


2. Fix 324 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 324 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 324 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 324 may not be able to connect to the Internet when running in the background.

Reported Issues

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