Contact CPG Malaysia Customer Service

Why should I report an Issue with CPG Malaysia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of E.R. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tq to the developer for being always very up to date and constantly improving the app and doing this all for free!! Kudos and keep up the good work.Hi, i love the apps.

2. It shows blank page and it mentioned that the document is corrupted when I tried to open it with my Adobe acrobat.

3. Able to open the files after updated the app.

4. I suppose with each download the file is kept in my device? Why do i need to download it again and again and again and again and again?Hi, I can't open the app.

5. My files can't open after download.

6. Thank you.Great effort by the developer and his team, convenient and user friendly, regular updates for both contents and bug fixes are made which is highly commendable.Nice UI.

7. Only able open certain file eg ART 2017 , scabies, and myNAG.

8. I hope the app keeps updating with updated guidelines! The "Medic Made Easy" part is so helpful!!Hi.

9. What should I do? All the files can't open.

10. I had tried reinstall for few times and ensure my phone is updated but it still can't be opened.Very useful app for many many years.

11. Already try uninstall and reinstall the app but still can't open.

1. Fix CPG Malaysia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CPG Malaysia: Restarting the app will resolve most errors.
2. Update the CPG Malaysia App. Here is how:
   1. On Android goto PlayStore » Search for "CPG Malaysia" » Open CPG Malaysia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CPG Malaysia » click "UPDATE".
3. Clear CPG Malaysia app cache: Clearing cached data will force your app to retrieve the latest data directly from CPG Malaysia servers.
   1. On Android, goto Settings » Apps » Select "CPG Malaysia" » click Storage » click "Clear Cache".
4. Check CPG Malaysia app permissions. If any of these permissions required to use your device's features are disenabled, CPG Malaysia might not work.
5. Uninstall and reinstall CPG Malaysia. If nothing else has worked, completely uninstall CPG Malaysia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CPG Malaysia not working

2. Fix CPG Malaysia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CPG Malaysia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CPG Malaysia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CPG Malaysia may not be able to connect to the Internet when running in the background.