Contact Ohio State MyHealth Customer Service

Why should I report an Issue with Ohio State MyHealth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Ohio State University to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Ohio State MyHealth app gives you the tools and resources to manage your healthcare at The Ohio State University Wexner Medical Center anywhere, anytime.

2. For help with your MyChart account visit go. osu. edu/mychartfaq or contact MyChartTechSupport@osumc. edu.

1. So convenient on my phone don't have to wait to use my Laptop.Easy to use and easy to navigateGreat 👍app, love the look, feel n options 😀for loved ones the "proxy " settings,or how you can share everywhere makes a ease for sharing records,& even the ease on the eyes when reading records, I found this app visually pleasing, for sure! Furthermore, when Compared to other apps similar in nature, I feel this app wins out buy all I named above, I'll never say this again but I even found the adds helpful! Lol Say what! 😅, yup that's what u said! A helpful add.

2. I just wish all medical centers used it.Great to see my health information and appointments, as well as message providers, but scheduling appointments might as well not be part of the app.

3. That's probably bad.Fantastic! All my info, history, and care in one place!!!! Easy to use: schedule, refill prescriptions, pre-registration.

4. It is so easy and convenient to sent my doctor's a message, look at lab results, review & refill my prescriptions, and so much more.

5. One issue I have with it is that while there's a "button" you can click to cancel your appointments, it doesn't actually allow you to cancel any.

6. Why offer the the option but then don't actually allow users the convenience to cancel from mychart? Aside from that the app is great.

7. I always get a prompt response to all messages sent to my doctors.After having been used, later on, it appears on screen without having been run.

8. If you select that option a notification pops up prompting you to call your doctor to cancel.

9. The list of providers doesn't include my actual doctors and replaces them with whoever I saw last.

10. The interface for video appointments on tablet is horrible.

11. Even when I can, I get through 20 questions just for the app to say there's no appointments available.Love it.

1. Fix Ohio State MyHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ohio State MyHealth: Restarting the app will resolve most errors.
2. Update the Ohio State MyHealth App. Here is how:
   1. On Android goto PlayStore » Search for "Ohio State MyHealth" » Open Ohio State MyHealth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ohio State MyHealth » click "UPDATE".
3. Clear Ohio State MyHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from Ohio State MyHealth servers.
   1. On Android, goto Settings » Apps » Select "Ohio State MyHealth" » click Storage » click "Clear Cache".
4. Check Ohio State MyHealth app permissions. If any of these permissions required to use your device's features are disenabled, Ohio State MyHealth might not work.
5. Uninstall and reinstall Ohio State MyHealth. If nothing else has worked, completely uninstall Ohio State MyHealth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ohio State MyHealth not working

2. Fix Ohio State MyHealth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ohio State MyHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ohio State MyHealth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ohio State MyHealth may not be able to connect to the Internet when running in the background.