Contact Dolphin MyOrthodontist Customer Service

Why should I report an Issue with Dolphin MyOrthodontist?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dolphin Imaging & Management Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your orthodontic specialist has provided this special app to help you take an active role in your orthodontic treatment.

2. Welcome to the Dolphin MyOrthodontist app!

3. Dolphin MyOrthodontist helps you stay connected with your doctor and staff, and access details about the practice and your treatment progress.

1. My password meets requirements, but I keep getting an "invalid password" message.Brutal..I have been trying to create an account but can't get past the setup screen.

2. Thinking maybe I'll try a different email to reregister (different email provider) but then I get an error message about the app not working, whatnot, and there's no other option to get past the screen.

3. Well..I have been trying to do that a no matter what password I put in, that does indeed meet that criteria, it says it doesn't.

4. The dental industry has plenty of money to invest on a better user experience, starting from redoing this app.Can't get pass the verification screen.

5. Inconsistent UX options.Can't get past the screen to add 4 digit pass code.

6. I actually enjoyed the app before this and would give higher rating, but it abruptly stopped working for me.Unable to create a password.

7. The button next to the input box is not for submitting the answer but yet to to ask for another code (There is no confirmation for that resend the code button press by the way).

8. It says to enter a password with 8 to 32 characters with at least 1 special character.

9. My daughter's ortho uses this application so I want to be able to use it on my end but obviously, it doesn't work on my android.

10. I still can't get past the pop-up that asks if you want to enter a 4 digit code.

11. It doesn't work and will not let me tap on any part of the screen.

1. Fix Dolphin MyOrthodontist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dolphin MyOrthodontist: Restarting the app will resolve most errors.
2. Update the Dolphin MyOrthodontist App. Here is how:
   1. On Android goto PlayStore » Search for "Dolphin MyOrthodontist" » Open Dolphin MyOrthodontist » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dolphin MyOrthodontist » click "UPDATE".
3. Clear Dolphin MyOrthodontist app cache: Clearing cached data will force your app to retrieve the latest data directly from Dolphin MyOrthodontist servers.
   1. On Android, goto Settings » Apps » Select "Dolphin MyOrthodontist" » click Storage » click "Clear Cache".
4. Check Dolphin MyOrthodontist app permissions. If any of these permissions required to use your device's features are disenabled, Dolphin MyOrthodontist might not work.
5. Uninstall and reinstall Dolphin MyOrthodontist. If nothing else has worked, completely uninstall Dolphin MyOrthodontist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dolphin MyOrthodontist not working

2. Fix Dolphin MyOrthodontist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dolphin MyOrthodontist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dolphin MyOrthodontist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dolphin MyOrthodontist may not be able to connect to the Internet when running in the background.