Contact Disaster Alert Customer Service

Why should I report an Issue with Disaster Alert?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pacific Disaster Center to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hazard updates provided with Disaster Alert include only active hazards. “Active Hazards” are part of a collection of recent incidents that have been designated as potentially hazardous to people, property, or assets by PDC. *Automatically processed in near real time:Hurricanes (tropical cyclones / typhoons), earthquakes, tsunamis, volcanos, floods, wildfires, U. S. tornados and winter storms. *Manually Processed: Marine hazards, storms, droughts, and manmade incidents.

2. Different themes may be applied from the User Preferences menu. *Multi-language login and registration: Disaster Alert users will be able to login and register in a variety of supported languages other than English.

3. There is a dropdown selector at the top of the form that allows the user to change the language option. *Onboarding: We have introduced a new first-time user app setup feature Disaster Alert to allow customization of the alert location and hazard severity.

4. Disaster Alert is a free mobile app for public use that provides the global community with critical hazard alerts and information needed to stay safe anywhere in the world.

5. With Disaster Alert, you can customize early warning alerts, view estimated impact reports, and access visualized modeled hazard data.

6. High surf advisories, high winds, and flash floods are available for Hawaii only. *Default theme: The PDC theme has been applied as the default theme in Disaster Alert.

7. Users will be given the option to sign op, login, or skip directly to Disaster Alert as a guest without an account.

8. When no official source is available, alerts are updated manually by Pacific Disaster Center, presenting only a small lapse of time between the time of an event and the availability of information in the system.

9. Built on PDC’s DisasterAWARE®️ platform, Disaster Alert™️ offers near real-time updates about 18 different types of natural hazards as they are unfolding around the globe.

10. Disaster Alert’s continuous stream of new information is automatically generated from the most reliable, scientifically verified sources.

11. This screen is displayed for all users upon update from prior version(s) to 7. 5. 4 as well as new installations.

1. Then clicking on the alert icon, one would expect the notice to open.... nope! Instead the icon just disappears and if you want further info you must then navigate to the app and manually open it and find the specific alert relevant to your area.super frustrating application.

2. But most of the notifications I get rarely make the headlines.Login option is not working at all after the new update, and now all my customisation is lost.I love natural disasters they're so fascinating.

3. Whem im trying to search something in the map, it doesnt type in and the whole operating system lags and freezes.It's a good app but not so useful.

4. I use this to keep track of natural disasters in my area.

5. Am I missing something? What is the problem? Some unneeded processes disabled on this phone with Package Disabler, what unusual process is required?You guys got (4) of OVER 16 TORNADOS last night.

6. Next, yeah used to show a list of Hazards but now no matter what settings I choose when I refresh hazards it shows zero hazards anywhere in the world.

7. But, I hate how I get notifications about disasters from other countries.

8. first, the alerts I get on my Android when you click on them take you to your current location and don't show you the original hazard in the pop-up.

9. The application also freezes and lags, especially when moving around the map.Freezes on Note 9 with Android 10.

10. I was expecting an app to inform me of natural disasters before they make it to the news.

11. I actually thought this would ALERT me to a disaster in my area, to warn me so I could prepare.

1. Fix Disaster Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Disaster Alert: Restarting the app will resolve most errors.
2. Update the Disaster Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Disaster Alert" » Open Disaster Alert » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Disaster Alert » click "UPDATE".
3. Clear Disaster Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Disaster Alert servers.
   1. On Android, goto Settings » Apps » Select "Disaster Alert" » click Storage » click "Clear Cache".
4. Check Disaster Alert app permissions. If any of these permissions required to use your device's features are disenabled, Disaster Alert might not work.
5. Uninstall and reinstall Disaster Alert. If nothing else has worked, completely uninstall Disaster Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Disaster Alert not working

2. Fix Disaster Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Disaster Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Disaster Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Disaster Alert may not be able to connect to the Internet when running in the background.