Published by SSRD

Report an issue with EWA.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EWA - Extreme Weather Alert?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SSRD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EWA Customer Insights

1. - Useless unless you live overseas.Does't even cover Turkey, only for specific countries...👎so not usable for all.No USA? Says to pick a country but then does not offer USA.

2. Blank white screen! Uninstalled, reinstalled .... same.

3. 😪No data for North America locations.

4. Shame, used to be good.

Steps to Troubleshoot & Fix EWA Issues

1. Fix EWA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EWA: Restarting the app will resolve most errors.
  2. Update the EWA App. Here is how:
    1. On Android goto PlayStore » Search for "EWA" » Open EWA - Extreme Weather Alert » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EWA » click "UPDATE".
  3. Clear EWA - Extreme Weather Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from EWA servers.
    1. On Android, goto Settings » Apps » Select "EWA - Extreme Weather Alert" » click Storage » click "Clear Cache".
  4. Check EWA app permissions. If any of these permissions required to use your device's features are disenabled, EWA might not work.
  5. Uninstall and reinstall EWA. If nothing else has worked, completely uninstall EWA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EWA not working


2. Fix EWA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EWA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EWA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EWA may not be able to connect to the Internet when running in the background.

Reported Issues