Published by mail.de GmbH on Sep 20, 2024

Report an issue with mail.de Mail.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with mail.de Mail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of mail.de GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact mail.de Mail image 1 contact mail.de Mail image 2

mail.de Mail Customer Insights

1. Die browser version lässt mich nicht durch emails scrollen weil der scroll button von werbung bedeckt ist! Wtf Dauerhafte Werbung schlimmer als bei mancher P.

2. advertisement, advertisement, advertisement, and who is oury?!?This is the baders Mai I ever haveNo reviews xDSeit einiger Zeit werden die Inhalte der Mails nicht mehr angezeigt.

3. Die App bietet jedoch leider keinerlei Widgets und keine Möglichkeit Notifications nur für bestimmte Ordner zu erhalten.Sehr gutSecureNachtrag: ich muss ernsthaft überlegen zu googlemail zu wechseln.

4. Die app ist nicht mehr zu gebrauchen diese muss anscheinend soviel Werbung laden das sie hängt.

5. Sämtliche Updates und Neuinstallationen haben das Problem nicht behoben.Solide App mit einigen netten Features.

6. So ist die gesamte App natürlich unbrauchbar.

Steps to Troubleshoot & Fix mail.de Mail Issues

1. Fix mail.de Mail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mail.de Mail: Restarting the app will resolve most errors.
  2. Update the mail.de Mail App. Here is how:
    1. On Android goto PlayStore » Search for "mail.de Mail" » Open mail.de Mail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mail.de Mail » click "UPDATE".
  3. Clear mail.de Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from mail.de Mail servers.
    1. On Android, goto Settings » Apps » Select "mail.de Mail" » click Storage » click "Clear Cache".
  4. Check mail.de Mail app permissions. If any of these permissions required to use your device's features are disenabled, mail.de Mail might not work.
  5. Uninstall and reinstall mail.de Mail. If nothing else has worked, completely uninstall mail.de Mail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mail.de Mail not working


2. Fix mail.de Mail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mail.de Mail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mail.de Mail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mail.de Mail may not be able to connect to the Internet when running in the background.

Reported Issues