Contact CLICKDOC Video Consultation Customer Service

Why should I report an Issue with CLICKDOC Video Consultation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CGM Mobile Services GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the CLICKDOC Video Consultation you can reach your doctor wherever you are, without long waiting time; whether at home, at work or on holiday.

2. With the introduction of document transfer, the CLICKDOC Video Consultation helps you to save time and still be optimally informed.

3. With the CLICKDOC Video Consultation, you do not talk just to a random doctor, but always with the one who knows you best.

4. For patients, the use of the CLICKDOC Video Consultation is free!

5. Make your online appointments with your doctor and exchange important information in a secure video session!

6. The CLICKDOC Video Consultation is intuitive for everyone.

7. In addition to the video session, text messages, pictures and documents can be transmitted securely.

8. All video sessions are end-to-end encrypted and meet the highest security standards.

9. You don’t need to go to your Doctor!

10. Of course, ELVI is also EU data protection and privacy compliant.

11. Just ask your doctor if she is already using the CLICKDOC Video Consultation!

1. How am I supposed to get my access to my doctor to get my prescriptions when I can't get this stupid app to allow internet??Doesn't work half the timeLove it 😍Rekord in puncto SCHLECHT!!! Registrierung zu kompliziert.

2. Amazing resource to have on hand.For me it has been terrible, have tryed multiple calls w/ my doctor 😠"no internet connection" useless... Can't get it to access internet.

3. Hintergrund: beim Erstversuch sogar geschafft, bis zur Arztsuche inklusive Terminpräferenzeingabe zu kommen, aber dann Fehlermeldung mit dem Hinweis, es später zu versuchen.

4. Die Fehlermeldung erwies sich als wahrer Überlebenskünstler, weder Neuinstallation noch Handyneustart konnten ihr etwas anhaben.

5. Mittlerweile mehrere E-Mail-Accounts "verbraucht".

6. Werde mein Handy nicht wg.

7. sowas zurücksetzen.

1. Fix CLICKDOC Video Consultation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CLICKDOC Video Consultation: Restarting the app will resolve most errors.
2. Update the CLICKDOC Video Consultation App. Here is how:
   1. On Android goto PlayStore » Search for "CLICKDOC Video Consultation" » Open CLICKDOC Video Consultation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CLICKDOC Video Consultation » click "UPDATE".
3. Clear CLICKDOC Video Consultation app cache: Clearing cached data will force your app to retrieve the latest data directly from CLICKDOC Video Consultation servers.
   1. On Android, goto Settings » Apps » Select "CLICKDOC Video Consultation" » click Storage » click "Clear Cache".
4. Check CLICKDOC Video Consultation app permissions. If any of these permissions required to use your device's features are disenabled, CLICKDOC Video Consultation might not work.
5. Uninstall and reinstall CLICKDOC Video Consultation. If nothing else has worked, completely uninstall CLICKDOC Video Consultation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CLICKDOC Video Consultation not working

2. Fix CLICKDOC Video Consultation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CLICKDOC Video Consultation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CLICKDOC Video Consultation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CLICKDOC Video Consultation may not be able to connect to the Internet when running in the background.