Published by Jörg Eisfeld on Apr 12, 2024

contact Eye Diagnosis Chat with our AI-based Eye Diagnosis Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Eye Diagnosis?



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Why chat with our AI Eye Diagnosis Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Eye Diagnosis.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Loved this app even if I could not understand most of the options but it gave me an idea of all the things you can see in your eyes just as I always thought it would be if I could look at it myself this app helps me to see things I never seen without it thanks for letting me use it Sorry I can't afford but the free trial version don't have funds to buy the full version but I'm sure it's great wellAt first it's kind of confusing but once you use it you get the jist of it.

2. Too complicated!!! Needs money for better access.Great app have recommended to other iridology studentsVery cool premise, but the app crashes so constantly that it's unusable.It's ridiculous, it's not worth the download, and it's shady, don't give the app access to your folders don't trust itIt works and does exactly as described.

3. Grüße und ein herzliches Dankeschön.It would be nice to have access to an understanding of each and every picture or directory or something to show you what you're looking at...thanks.Menus too difficult to navigate.

4. My eyes feel uncomfortable when I close them to go to sleep I couldn't sleep well last night this app is fake doesn't scan my eyes.

5. Meine ganze Familie kann jetzt über die aktuellen gesundheitlichen Probleme erfahren.

6. Thanks to it, we will learn what to look for and improve health.

7. Dank dessen lernen wir, wonach wir suchen und wie wir die Gesundheit verbessern können.

8. And all the good reviews are by botsThe application works fine.

9. So download your work!!!I have a problem but I can't use this app to find what this problem with my eye.

10. All my family can now learn about the health problems they currently have.

11. It should remain free and keep your images in the app.

Steps to Troubleshoot & Fix Eye Diagnosis Issues

1. Fix Eye Diagnosis Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eye Diagnosis: Restarting the app will resolve most errors.
  2. Update the Eye Diagnosis App. Here is how:
    1. On Android goto PlayStore » Search for "Eye Diagnosis" » Open Eye Diagnosis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eye Diagnosis » click "UPDATE".
  3. Clear Eye Diagnosis app cache: Clearing cached data will force your app to retrieve the latest data directly from Eye Diagnosis servers.
    1. On Android, goto Settings » Apps » Select "Eye Diagnosis" » click Storage » click "Clear Cache".
  4. Check Eye Diagnosis app permissions. If any of these permissions required to use your device's features are disenabled, Eye Diagnosis might not work.
  5. Uninstall and reinstall Eye Diagnosis. If nothing else has worked, completely uninstall Eye Diagnosis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eye Diagnosis not working


2. Fix Eye Diagnosis Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eye Diagnosis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eye Diagnosis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eye Diagnosis may not be able to connect to the Internet when running in the background.

Reported Issues

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