Published by eGym

Report an issue with EGYM Fitness app.
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Why should I report an Issue with EGYM Fitness app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eGym to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EGYM Fitness app Customer Insights

1. Even as a premium user it lacks basic functionality that every other mediocre fitness app has: - No checking of sets within an exercise - No sync with Google fit and apple health - the sync with the eGym machines works,but it doesn't understand the concept of multiple sets and instead adds the exercise multiple times - the sync also doesn't check the existing exercises in the training plan I could go on,but I'm out of charactersOut of the blue resets of activity levels back to wood level are pretty demotivating.

2. The integration with other fitness apps doesn't stick for longer than a day and to sync, the work around to log out and log in again, inserting e-mail and password.

3. The muscle imbalance feature is really good to watch upon .... Gives a pretty good idea on which muscle to work more ..... Most ofbthe exercises can be found in to log .... However if you are lazy to search every time the.

4. You can use templates ( it's easy and fast)a really good app! User-friendly, nice design interface, I use it every time I go to my fitness studio.

5. Wish the point system was logical - according to this, 1/2 the exercise as double weight is the same 'points', which any fitness instructor will say is nonsense.

6. Pretty aggravating.Stop asking me to rate in app and get some proper integrations! The app itself is fine but EVERY time I input an exercise it asks me to rate the app.

7. I want to get the data once and it to sync everywhere.Looks nice but is rather something to play with than something to work with.

8. Feedback for improvement: it would be great to add in the activity levels a report monthly/yearly, so that the user can see the progress in a long period of time.

9. Checking of a single set instead of all at once, asking if I want to store a change as default before overwriting my sets, a timer for time-based excercises.

10. The app seems ok but too bad it can not sync with more services like Google Fit, Samsung Health or Fitnesssyncer.

11. I switched from Map My Run to Runkeeper for a while but that didn't work either.My workouts on the Egym circuit, are challenging and therefor motivational.

Steps to Troubleshoot & Fix EGYM Fitness app Issues

1. Fix EGYM Fitness app Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EGYM Fitness app: Restarting the app will resolve most errors.
  2. Update the EGYM Fitness app App. Here is how:
    1. On Android goto PlayStore » Search for "EGYM Fitness app" » Open EGYM Fitness app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EGYM Fitness app » click "UPDATE".
  3. Clear EGYM Fitness app app cache: Clearing cached data will force your app to retrieve the latest data directly from EGYM Fitness app servers.
    1. On Android, goto Settings » Apps » Select "EGYM Fitness app" » click Storage » click "Clear Cache".
  4. Check EGYM Fitness app app permissions. If any of these permissions required to use your device's features are disenabled, EGYM Fitness app might not work.
  5. Uninstall and reinstall EGYM Fitness app. If nothing else has worked, completely uninstall EGYM Fitness app then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EGYM Fitness app not working


2. Fix EGYM Fitness app Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EGYM Fitness app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EGYM Fitness app not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EGYM Fitness app may not be able to connect to the Internet when running in the background.

Reported Issues