Contact OpenVPN Customer Service

Why should I report an Issue with OpenVPN for Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Arne Schwabe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Openvpn for Android is an open source client based on the open source OpenVPN project.

2. If you want to help to translate OpenVPN into your native language look at the homepage of this project.

3. OpenVPN is a client software to connect to an OpenVPN server.

4. This app implements a feature to import OpenVPN profiles from the SDCard/internal memory.

5. No, this app is for connecting to an OpenVPN server.

6. Please note that often a beta is not available since I mostly use the beta function to pretest release candidates.

7. It uses the VPNService API of Android 4. 0+ and requires neither Jailbreak nor root on your telephone.

8. What is the difference between all the OpenVPN apps?

9. The beta is open, you can the beta by using the join beta beta.

10. Please report bug/suggestions via email or at the code Google Code project.

11. Only tun mode support (Sorry no tap, with Android 4. 0 only tun can be supported).

1. Eventually I'd like to see an option to configure under "Connect on boot" or similar that automatically connects to the VPN when a given list of networks or access points are *not* connected to, so while OpenVPN for Android might be connected all the time, it will avoid causing double-nat-VPN issues when already connected to a secure network.What is wrong with this App? It works well, then an updater, and the imported files don't work.

2. I get a bunch of errors when trying to connect such as Options error: Unrecognized option or missing or extra parameter(s) in [PUSH-OPTIONS]:15: register-dns (2.7_master). I have changed nothing about my VPN server setup.UPDATE NEW ISSUE: On Android TV, pressing the home button on the remote controller while you're inside this app causes system launcher UI crash and takes a long time to get out of the program.

3. The latest OpenVPN Connect app still work with the same config (but is less configurable), so why doesn't this one? Golden tip to downgrade: Remove the malfunctioning version and then install an older version from one of the available apk archives.

4. Some may disagree with this but I think this helps me have faster downloads! If people keeps saying that this app does not make your location invisible then for me, I think that is the problem of the VPN you're trying to connect to! I would rate this app 💯/10 for having a good job trying to protect my location and giving me privacy.I would love to see the top bar be blacked out as well.

5. Thank youMy initial issue of not being able to select my .ovpn config file on my Android TV box is solved by using the internal file explorer (in settings).

6. Tryin to install and older version on top of a newer version does not work.Amazing, does what one would expect it to and more.

7. Tip to the developer: make sure you keep supporting stuff that works (if things get unsecure, just warn he user!), or document which versions support outdated configs.

8. UPDATE: Thank you for fixing this issue ♥️ FIXED: Can't tick the check boxes of "Allowed Apps" on Android TV, neither with the remote nor with a mouse or keyboard.

9. generate new CA cert) and failing for few hours I gave up and installed app version 7.22 (7.33 and 7.31 did not work either).

10. SadThis used to work; however, now I cannot select a certificate (the screen flickers and then returns to the app when you choose "select").

11. CheersSo now I read that this App won't work with Samsung devices, but it used to, and old versions still will, though I doubt the security now.

1. Fix OpenVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenVPN: Restarting the app will resolve most errors.
2. Update the OpenVPN App. Here is how:
   1. On Android goto PlayStore » Search for "OpenVPN" » Open OpenVPN for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenVPN » click "UPDATE".
3. Clear OpenVPN for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenVPN servers.
   1. On Android, goto Settings » Apps » Select "OpenVPN for Android" » click Storage » click "Clear Cache".
4. Check OpenVPN app permissions. If any of these permissions required to use your device's features are disenabled, OpenVPN might not work.
5. Uninstall and reinstall OpenVPN. If nothing else has worked, completely uninstall OpenVPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenVPN not working

2. Fix OpenVPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenVPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenVPN may not be able to connect to the Internet when running in the background.