Published by Casualx Personals on Jul 30, 2024

Report an issue with Casualx Hookup.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Casualx Hookup: Hook Up Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Casualx Personals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Casualx Hookup Customer Insights

1. Makes me feel like it's just a scam app email phishing.Almost impossible to match with people.. can only like 1 person per day.. the meet me feature doesn't work shows you everyone who's out of province even with location turned on then says your out of swipes even if you swipe left on everyone which is really weird.. not a good app as it stands and based on basic broken functions wouldn't pay for it either.So far I like the app I would give a five star if the profiles where just a little easier to look at instead of being so small that you have to Literally have to open each one just so you can get a good look .Casualx is a direct and easy to use app, but it's UI is not pleasant and the "like" and "dislike" buttons are kinda confusing - the like one is red while the dislike one is green (I mismatched it some times before getting used to it).

2. No my problem has still not been solvedNot enough active users unless you're in a large city, and too many inactive users to sift through before you can find anyone.Let's wait to see if I receive a response back from the person I sent a message to * One thing I found very strange is that in the selection you have given me too choose from ~ there are some Men in the mixture * So you need to separate that part of your categories out betterPaid for app so I could start chatting.

3. Been on here a few weeks and the only messages I got was spam that was in a language I can't read.I made an account and the next day it was locked saying I need to contact the support email.

4. Or possibly every single person I message (all messages have polite and appropriate content) has stopped using the app.

5. Also, it seems there is no curating at all (I set it to show only women but almost half the users it shows me are men; in other apps I would say it's no more than 1% or 2%) so it would be nice if one could set further filters.Not worth the time.

6. I suspect that the app doesn't really send my messages, or that the recipients aren't actually allowed to respond for free (as I'm advised when I send a message).

7. I believe all the profiles to be real even though many of them are old and unused, but what do you expect with so many dating apps out there.

8. Log in often to boot yourself to the top of the list, and be patient.Click the "remember password" button, didn't remember it, and won't let me log in.

9. You can unlock communication with one person a day, and can talk to that person forever.

10. I opened the app after installation and haven't been able to use it since.

11. There's no way to see who's currently online or who reads my messages.

Steps to Troubleshoot & Fix Casualx Hookup Issues

1. Fix Casualx Hookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Casualx Hookup: Restarting the app will resolve most errors.
  2. Update the Casualx Hookup App. Here is how:
    1. On Android goto PlayStore » Search for "Casualx Hookup" » Open Casualx Hookup: Hook Up Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Casualx Hookup » click "UPDATE".
  3. Clear Casualx Hookup: Hook Up Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from Casualx Hookup servers.
    1. On Android, goto Settings » Apps » Select "Casualx Hookup: Hook Up Dating" » click Storage » click "Clear Cache".
  4. Check Casualx Hookup app permissions. If any of these permissions required to use your device's features are disenabled, Casualx Hookup might not work.
  5. Uninstall and reinstall Casualx Hookup. If nothing else has worked, completely uninstall Casualx Hookup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Casualx Hookup not working


2. Fix Casualx Hookup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Casualx Hookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Casualx Hookup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Casualx Hookup may not be able to connect to the Internet when running in the background.

Reported Issues