Contact Zextras Chats Customer Service

Why should I report an Issue with Zextras Chats?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zextras to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Android says it cant start app because it has bugs.Doesnt even let me login saying the password is incorrect but I am doing the same thing at the same time on my PC wihtout any problem...its trashDoes not open anymore, continuously crashing.It was good application for chats and videos calling.

2. Easy to use app.Does not work on the background, no notifications appear for new messages, this issue is on many mobiles( Huawei and xiaomi ) as we test it, no permissions issue nor connection settings.

3. FIX IT PLEASE.This app crashes on the login screen every time I open it.

4. Hope you guys fix it.Cant start app, constant crashes.

5. Starting Oct the call/video chat feature stoped working.

6. Very nice app for chat and video calling.

7. It is completely unusableEnjoyed this app for a month.

8. I was using for year.

9. There was not any hurdles.

1. Fix Zextras Chats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zextras Chats: Restarting the app will resolve most errors.
2. Update the Zextras Chats App. Here is how:
   1. On Android goto PlayStore » Search for "Zextras Chats" » Open Zextras Chats » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zextras Chats » click "UPDATE".
3. Clear Zextras Chats app cache: Clearing cached data will force your app to retrieve the latest data directly from Zextras Chats servers.
   1. On Android, goto Settings » Apps » Select "Zextras Chats" » click Storage » click "Clear Cache".
4. Check Zextras Chats app permissions. If any of these permissions required to use your device's features are disenabled, Zextras Chats might not work.
5. Uninstall and reinstall Zextras Chats. If nothing else has worked, completely uninstall Zextras Chats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zextras Chats not working

2. Fix Zextras Chats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zextras Chats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zextras Chats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zextras Chats may not be able to connect to the Internet when running in the background.