Contact Yi Tracker 2 Customer Service

Why chat with our AI Yi Tracker 2 Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Yi Tracker 2.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Working well, only refresh rate is not adjustable, it refreshes the location after 15 seconds, which is higher refresh time.It doesn’t show proper location.

1. Fix Yi Tracker 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yi Tracker 2: Restarting the app will resolve most errors.
2. Update the Yi Tracker 2 App. Here is how:
   1. On Android goto PlayStore » Search for "Yi Tracker 2" » Open Yi Tracker 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yi Tracker 2 » click "UPDATE".
3. Clear Yi Tracker 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Yi Tracker 2 servers.
   1. On Android, goto Settings » Apps » Select "Yi Tracker 2" » click Storage » click "Clear Cache".
4. Check Yi Tracker 2 app permissions. If any of these permissions required to use your device's features are disenabled, Yi Tracker 2 might not work.
5. Uninstall and reinstall Yi Tracker 2. If nothing else has worked, completely uninstall Yi Tracker 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yi Tracker 2 not working

2. Fix Yi Tracker 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yi Tracker 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yi Tracker 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yi Tracker 2 may not be able to connect to the Internet when running in the background.