Contact YouTalk AAC Customer Service

Why chat with our AI YouTalk AAC Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of YouTalk AAC.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'm using a Dell Venue 7-3740 tablet with Android 4.4.4 as my test device.Strengths of this app are the: ability to use photographs of real world of each user in the tiles as well as provison of large number of graphics to insert, ability to select number of tiles used per screen according to fine motor control of user, positive reinforcement of language used from text to talk when photo touched, ability to use IVONA HQ speech to text app to choose best language accent.

2. My only critiques are that I would like to see gendered voice options, the ability to add grids, better dimensions on the images (they tend to get squished and are sometimes difficult to see that they are), and the ability to name grids for easy organizing (I use the five grids provided for "all about me," favorite activities, feelings, staff, and other).Soon as I tried to set up a block, I entered the words, took the pic, and hit confirm, it crashed.

3. BUT on my 4.0.3 system Motorala Xoom I find that the pages do not always load pictures at full size so you finish up with 1 mm square where photos ought to be, pictures are stretched to fit rectangle so distortion occurs, the page selector button is too small for those with little fine motor control and it would be fantastic if pages could be swiped across.

4. My pictures were distorted as others have mentioned, but I used the picture editing programme built into the tablet to crop the top and bottom from each picture until it looked OK in the grid.

5. I'd be happy to pay for a few more grids, but for a free app it cannot be faulted.The Yes/No works just fine, but I've had a substantial problem with the app crashing when trying to set up a grid.

6. Congratulations to the developers for such a simple, user friendly and positively reinforcing app.I like the simplicity and ease of use but have not been able to put the images I want in because they are in my Google drive and I can't get them into my gallery.

7. Right now I can't use it.I wish that the screen adjusted to a relative size of how many pictures you have on the grid.

8. It's a simple three step process, type in text, select/take a picture to associate with it, and confirm.

9. ability to slow down rate of speech to suit individual needs.

10. When these glitches are rectified it will suit every one including those with no fine motor control.

11. One question... Could you make it possible to save the app on an online account? I got a new phone and had to put all the pictures in again which took awhile.

1. Fix YouTalk AAC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YouTalk AAC: Restarting the app will resolve most errors.
2. Update the YouTalk AAC App. Here is how:
   1. On Android goto PlayStore » Search for "YouTalk AAC" » Open YouTalk AAC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouTalk AAC » click "UPDATE".
3. Clear YouTalk AAC app cache: Clearing cached data will force your app to retrieve the latest data directly from YouTalk AAC servers.
   1. On Android, goto Settings » Apps » Select "YouTalk AAC" » click Storage » click "Clear Cache".
4. Check YouTalk AAC app permissions. If any of these permissions required to use your device's features are disenabled, YouTalk AAC might not work.
5. Uninstall and reinstall YouTalk AAC. If nothing else has worked, completely uninstall YouTalk AAC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YouTalk AAC not working

2. Fix YouTalk AAC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YouTalk AAC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YouTalk AAC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YouTalk AAC may not be able to connect to the Internet when running in the background.