Published by dsharew

Report an issue with Ethio Telecom App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ethio Telecom App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of dsharew to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ethio Telecom App image 1 contact Ethio Telecom App image 2

Ethio Telecom App Customer Insights

1. Edited: Please fix the package buy(example weekly 700mb) and I'll put 5starsWhen i want to check my balance it asks me contact permission.

2. Added: Some packages, for example weekly internet package, aren't configured properly.Please review, other than that kudos to you.

3. And how the bookmark feature work?The app is good.. but i couldn't recharge my account using my phone's camera.

4. It doesnt need my contact permission for this execution.

5. The only problem is the contact permission.

6. It didnt work b/c I deny it.

7. Doesn't need it.

8. I appreciate the install.

Steps to Troubleshoot & Fix Ethio Telecom App Issues

1. Fix Ethio Telecom App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ethio Telecom App: Restarting the app will resolve most errors.
  2. Update the Ethio Telecom App App. Here is how:
    1. On Android goto PlayStore » Search for "Ethio Telecom App" » Open Ethio Telecom App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ethio Telecom App » click "UPDATE".
  3. Clear Ethio Telecom App app cache: Clearing cached data will force your app to retrieve the latest data directly from Ethio Telecom App servers.
    1. On Android, goto Settings » Apps » Select "Ethio Telecom App" » click Storage » click "Clear Cache".
  4. Check Ethio Telecom App app permissions. If any of these permissions required to use your device's features are disenabled, Ethio Telecom App might not work.
  5. Uninstall and reinstall Ethio Telecom App. If nothing else has worked, completely uninstall Ethio Telecom App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ethio Telecom App not working


2. Fix Ethio Telecom App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ethio Telecom App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ethio Telecom App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ethio Telecom App may not be able to connect to the Internet when running in the background.

Reported Issues