Published by Bright Head on Oct 23, 2024

Report an issue with X Plus Messenger.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with X Plus Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bright Head to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact X Plus Messenger image 1 contact X Plus Messenger image 2

About X Plus Messenger

1. X Plus Messenger is an UNOFFICIAL messaging app that uses Telegram's API and add new features. +Voice changer, change your voice when send voice messages. +Hidden section, hide your chats and contacts and set password for them. +Separate channels, groups, users,... in chats list. +Favorite chats, add chats to favorite chats and show them in separate list. +Contact changes, can show contact changes like change name, avatar and phone in one page. +X Plus settings, you can customize your X Plus app in X Plus settings.

X Plus Messenger Customer Insights

1. The pattern of it changed which is a negative point because it used to be one of the comfiest and now its like others , and the hidden mode used to be a different place like when you opened it , you entered into a new page and now its all in the same page , pleeeeaaaasee fixxx the app , bring me back to the days i was satisfied and recommend it to everyone ๐Ÿ˜’๐Ÿ˜’There are two options for moving tabs bottom, but no one working!!! Many ads!! Ex version (9.0.2) was too faster!!I updated it but I can't even enter the program.

2. That's not okay to see these ads everywhereThe last version is Awful!!!๐Ÿ˜ก๐Ÿ˜ก ads are everywhere... Even in private chats...! I really Uninstall it๐Ÿ˜ก๐Ÿคฌ because updates don't fix the ads problem.... You will loose lots of users๐Ÿ˜๐Ÿ˜’It has become very very very bad with this nonsense ads, either go back to the previous version or you will lose a lot of your users.New update (may 6 2023) is cool but there are too many ads!!! Everytime I try to tap on a photo, suddenly I tap on an ad.

3. I had downloaded a lot of files but now I have to reinstall it so i should download them again! The program is full of ads ! Fuuuuulllllll offfffff addddddddsssss And why am I still using it?Everything is fine except the ads! There is huge amount of ads in every part af the app.

4. There are so many forced ads that you will regret, unfortunately not paying attention to the user at all, the first and very excellent performance has lost its special value to continue and install this app.

5. I don't recommend it for our accountsThe last version is so bad and have lots of ads.return it to previous versions.

6. Too many ads, forced win in anonymous groups, losing old functions for which I installed this app and now I want to uninstall, don't install either.

7. Sorry for the builder.It used to be a fantastic app for years in pasts updates they just all ruined it .

8. This program has problems with every update.

9. It'd be great if ads weren't this muchIt's really awful.

10. Full of advertisements.

Steps to Troubleshoot & Fix X Plus Messenger Issues

1. Fix X Plus Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart X Plus Messenger: Restarting the app will resolve most errors.
  2. Update the X Plus Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "X Plus Messenger" » Open X Plus Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for X Plus Messenger » click "UPDATE".
  3. Clear X Plus Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from X Plus Messenger servers.
    1. On Android, goto Settings » Apps » Select "X Plus Messenger" » click Storage » click "Clear Cache".
  4. Check X Plus Messenger app permissions. If any of these permissions required to use your device's features are disenabled, X Plus Messenger might not work.
  5. Uninstall and reinstall X Plus Messenger. If nothing else has worked, completely uninstall X Plus Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing X Plus Messenger not working


2. Fix X Plus Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make X Plus Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to X Plus Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, X Plus Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I never received any confirmation about a subscription and was charged 3 times. I was not even aware that I had the subscription, due to no email or confirmation. Refund all monies related to my email address.

    โ€” by Alexandra Urey 2 years ago

  • I accidentally subscribe this membership for free trial. I want to cancel my membership. I dont need this now.

    โ€” by Jung A Lee 2 years ago