Contact XDA Customer Service

Why should I report an Issue with XDA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of XDA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example, when looking at my watched forums, you have to click to view the preview (which only shows you the first posts of the forum, which is years ago on some) then you have to click view, then find what page you want.

2. However, it is wildly unintuitive, issues with staying logged in are prevalent, sometimes clicking on a thread to view it does not work and for some reason a notification on my phone will open the app, but not link me to the app notification panel.

3. The previous app wasn't as flashy, but you could actually use it to navigate to your fav posts and read the most recent blog articles without running into issues.As others have noted, this app is a significant regression ftom older versions.

4. XDA Labs was far better for consumption and content creation despite its shortcomingsEvery page gives some sort of error message or refuses to load entirely.

5. It takes up most of my old device's ram, and it takes a good minute to load a thread, where as with the old app it was just fine.After nearly a year still a smoldering POS.

6. The old apps would take you right to the last read comment.Half the time the app is bugging out, unable to load any of the forums when they open like a website.

7. Opening a thread is just a web view, and hitting back in a thread backs you ALL the way out to the menu, even if you had clicked on other threads I side the web view.

8. The app is horribly unintuitive, navigating threads is a nightmare, there is no way to go straight to my phone's page.

9. Then when I go to the page I have to click the thread again to reply.

10. I'm very tempted to uninstall, but the notifications are working and help me keep up to tabs.Just view XDA with your web browser.

11. It instead takes me to the page of notifications but does not clear it.

1. Fix XDA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XDA: Restarting the app will resolve most errors.
2. Update the XDA App. Here is how:
   1. On Android goto PlayStore » Search for "XDA" » Open XDA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XDA » click "UPDATE".
3. Clear XDA app cache: Clearing cached data will force your app to retrieve the latest data directly from XDA servers.
   1. On Android, goto Settings » Apps » Select "XDA" » click Storage » click "Clear Cache".
4. Check XDA app permissions. If any of these permissions required to use your device's features are disenabled, XDA might not work.
5. Uninstall and reinstall XDA. If nothing else has worked, completely uninstall XDA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XDA not working

2. Fix XDA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XDA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XDA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XDA may not be able to connect to the Internet when running in the background.