Contact WTOL 11 Weather Customer Service

Why should I report an Issue with WTOL 11 Weather?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When severe weather is an issue, instant access to pertinent information is crucial! But when you have to wait 30 seconds for an add before selecting the weather update that doesn't play (another 30 second ad first when it actually does) makes this app worthless in an emergency! The network is using this app for ad income ONLY!I really liked the app, but for the last several months the video forecasts & updates will not play, I just get a blank screen.

2. That was repeated three times on the widget.Hard to read current temperature etc with background !!! Gee Whiz already, WHY ??? Improvements usually mean New AD rolls... Otherwise, it's okay 🤡 *Update* June 24 2023 STILL THE SAME 👀😱😭 STILL waiting for a cleaner current weather background, like Yellow on Black 😡 Guess NO ONE is actually paying attention there 😪 NOT my go to weather app for current temps !!! Just the radar...I'm from Toledo area.

3. Now I've had to uninstall and reinstall the app to get the radar to work properly.Takes 30 seconds minimum to get to the actual weather and videos almost NEVER load up or play! 13's app is almost identical but doesn't present these issues.

4. I've grown quite annoyed with WTOL live weather reporting because of the hype and constant alert days, so now I prefer to check the app for forecasts and legitimate severe weather alerts.

5. But when I'm looking 5 days out and weather looks great, then 24 hours before weekend everything changes and a rain fee weekend is all of a sudden not happening.

6. Trying to clear notifications has been a nightmare... getting as many as 6 in a row several times a day.The volume in the videos do not work, the symbols on bottom cannot be moved and saved for easy access.

7. I've started getting constant push notifications for video weather reports.

8. When I receive a push notification I am taken to the app only to see ads and no weather data or anything relevant to the notification.

9. Out of opening the app 10 times the advertising loads in a flash every time and the weather data only loaded twice.

10. The plethora of advertising loads up without a problem every time I open the app but the weather info rarely ever loads.

11. IE.. checked weather from app on 5/3 and on the weekend it was supposed to be mostly sunny to partly cloudy.

1. Fix WTOL 11 Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WTOL 11 Weather: Restarting the app will resolve most errors.
2. Update the WTOL 11 Weather App. Here is how:
   1. On Android goto PlayStore » Search for "WTOL 11 Weather" » Open WTOL 11 Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WTOL 11 Weather » click "UPDATE".
3. Clear WTOL 11 Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WTOL 11 Weather servers.
   1. On Android, goto Settings » Apps » Select "WTOL 11 Weather" » click Storage » click "Clear Cache".
4. Check WTOL 11 Weather app permissions. If any of these permissions required to use your device's features are disenabled, WTOL 11 Weather might not work.
5. Uninstall and reinstall WTOL 11 Weather. If nothing else has worked, completely uninstall WTOL 11 Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WTOL 11 Weather not working

2. Fix WTOL 11 Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WTOL 11 Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WTOL 11 Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WTOL 11 Weather may not be able to connect to the Internet when running in the background.