Contact WT Chat Customer Service

Why should I report an Issue with WT Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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1. Fix WT Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WT Chat: Restarting the app will resolve most errors.
2. Update the WT Chat App. Here is how:
   1. On Android goto PlayStore » Search for "WT Chat" » Open WT Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WT Chat » click "UPDATE".
3. Clear WT Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from WT Chat servers.
   1. On Android, goto Settings » Apps » Select "WT Chat" » click Storage » click "Clear Cache".
4. Check WT Chat app permissions. If any of these permissions required to use your device's features are disenabled, WT Chat might not work.
5. Uninstall and reinstall WT Chat. If nothing else has worked, completely uninstall WT Chat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WT Chat not working

2. Fix WT Chat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WT Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WT Chat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WT Chat may not be able to connect to the Internet when running in the background.