Published by WorkForce Software on Jan 22, 2024

Report an issue with WorkForce Experience.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WorkForce Experience?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WorkForce Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WorkForce Experience

1. Through communication and collaboration channels, task management, self-service, surveys, training and automation, WorkForce Experience enables true connections that strengthen workplace bonds, brand affinity and employee satisfaction through meaningful engagement.

2. Mobile-first and as easy to use as your favorite social media apps, WorkForce Experience is simple to configure, quick to deploy and loved by employees.

3. WorkForce Experience connects your whole organization; every employee, every day and everywhere work happens.

4. WorkForce Experience is part of the WorkForce Suite used by over 4. 2m employees in 80+ countries every day.

WorkForce Experience Customer Insights

Steps to Troubleshoot & Fix WorkForce Experience Issues

1. Fix WorkForce Experience Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WorkForce Experience: Restarting the app will resolve most errors.
  2. Update the WorkForce Experience App. Here is how:
    1. On Android goto PlayStore » Search for "WorkForce Experience" » Open WorkForce Experience » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WorkForce Experience » click "UPDATE".
  3. Clear WorkForce Experience app cache: Clearing cached data will force your app to retrieve the latest data directly from WorkForce Experience servers.
    1. On Android, goto Settings » Apps » Select "WorkForce Experience" » click Storage » click "Clear Cache".
  4. Check WorkForce Experience app permissions. If any of these permissions required to use your device's features are disenabled, WorkForce Experience might not work.
  5. Uninstall and reinstall WorkForce Experience. If nothing else has worked, completely uninstall WorkForce Experience then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WorkForce Experience not working


2. Fix WorkForce Experience Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WorkForce Experience be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WorkForce Experience not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WorkForce Experience may not be able to connect to the Internet when running in the background.

Reported Issues