Published by Wolfram Group on Aug 12, 2024

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WolframAlpha Classic

1. Alpha is the world's definitive source for instant expert knowledge and computation.

2. Use the power of Wolfram's computational intelligence to answer your questions.

3. Alpha uses its vast collection of algorithms and data to compute answers and generate reports for you. • Find nutritional information: "Whopper vs.

WolframAlpha Classic Customer Insights

1. I'm glad I only used Opinion Rewards credit on it.Good, but is missing many features for example: - landscape mode - an easier way to input equations (handwriting, photo scanning...) - a tutorial that teaches you what can be asked - an easier to use keaboard with autocorrect and suggestions (I know there are suggestions under the input search, but if I click it searches that, I would like the possibility to edit that suggestion)If you need specific information about anything, the app does a great job presenting it.

2. 3: the keys on the in-app custom keyboard are very small so it's a bit more difficult to type in a question (although at least there is the option of disabling it).Very upset with the Wolfram alpha team.

3. If I could only buy one app, I'd pick this one in a heartbeat.Impressive ability to interpret your input in human language and then reflect back to you a "this is the question I think you are asking" response along with a range of useful answers.

4. I do have some occasional frustration with the android user interface not behaving as expected, particularly with it completely clearing an input I am trying to edit.Overall it is a good app but there are still issues with it.

5. In my multivariable diff eq class, none of the difficult problems the teacher assigns come back with results, or if they do it is rather spontaneous and a weird route to the solution (not that I mind, when that happens).

6. It is a bit slow at computing everything and it requires really specific input to give the desired results (can get used to that).

7. I spent 2 days trying to figure out how to make a specific kind of graph, and online help (3rd party and wolfram guides) did not help.

8. The input method isn't even suited for math problems, though that is the most useful feature (at least for me).

9. (Not saying that this is a search engine!) I would agree that this app is in many cases still useful, but overall it is not worth the money.

10. 2: you're questions must be specific, if they aren't then it will probably be unable to give any sort of answer to the question.

11. The UI is a bit outdated and the in-app keyboard is clumsy (you can disable it and I do not use it) but it does what it needs to do.

Steps to Troubleshoot & Fix WolframAlpha Classic Issues

1. Fix WolframAlpha Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WolframAlpha Classic: Restarting the app will resolve most errors.
  2. Update the WolframAlpha Classic App. Here is how:
    1. On Android goto PlayStore » Search for "WolframAlpha Classic" » Open WolframAlpha Classic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WolframAlpha Classic » click "UPDATE".
  3. Clear WolframAlpha Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from WolframAlpha Classic servers.
    1. On Android, goto Settings » Apps » Select "WolframAlpha Classic" » click Storage » click "Clear Cache".
  4. Check WolframAlpha Classic app permissions. If any of these permissions required to use your device's features are disenabled, WolframAlpha Classic might not work.
  5. Uninstall and reinstall WolframAlpha Classic. If nothing else has worked, completely uninstall WolframAlpha Classic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WolframAlpha Classic not working


2. Fix WolframAlpha Classic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WolframAlpha Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WolframAlpha Classic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WolframAlpha Classic may not be able to connect to the Internet when running in the background.

Reported Issues