Contact Aldiko Classic Customer Service

Why should I report an Issue with Aldiko Classic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of De Marque to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Really really annoying.i've loved aldiko since i started using it and hasn't switched to anything else but updating to a new version, removing the old version from our phones WITHOUT our consent/permission, thereby removing the library of books we already have in the previous one, is NOT COOL.

2. So, Aldiko is OK, but Moon+ is a hundred times better, more customizable and doesn't choke on importing books.I used to love this, but it is a shake that it is no longer updated to support newer versions of Android.

3. It is the best e-reader app I've ever used in the past though I just wish it would get an update for compatibility with newer devices!This is my favorite ebook reader! It has ways to catagorize, subcatagorize, & rate your books.

4. Five stars, highly reccomend.Had potential of being my go to reader... That was before I discovered that if reading an imported pdf, and tapping the sides of the screen for page up/down, the page turned to will not jump back to the top when reading in landscape.

5. I paid for the premium version too and it no longer supports fullscreen view with newer phones running Android 11, although still works well on my old Nexus tablet.

6. but thank you for keeping this previous version as a separate app, and i was able to find my ebook files.

7. I'd give the classic 5 starts, except it's not the se full app that was replaced with the "pure" versions update.Doesn't identify text on a pdf, so can't do search or add notes or highlights.

8. Sometimes it hangs on "importing 0/100", sometimes it hangs on "importing 14/100", and occasionally it will make it through a couple hundred books before crashing.

9. My primary problem is that it keeps crashing when trying to import books.

10. I had a bunch of books in the database with no files on the hard drive.

11. Not happening! Unless it changes....In my experience, it has been a very good and very reliable reading app.

1. Fix Aldiko Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aldiko Classic: Restarting the app will resolve most errors.
2. Update the Aldiko Classic App. Here is how:
   1. On Android goto PlayStore » Search for "Aldiko Classic" » Open Aldiko Classic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aldiko Classic » click "UPDATE".
3. Clear Aldiko Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from Aldiko Classic servers.
   1. On Android, goto Settings » Apps » Select "Aldiko Classic" » click Storage » click "Clear Cache".
4. Check Aldiko Classic app permissions. If any of these permissions required to use your device's features are disenabled, Aldiko Classic might not work.
5. Uninstall and reinstall Aldiko Classic. If nothing else has worked, completely uninstall Aldiko Classic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aldiko Classic not working

2. Fix Aldiko Classic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aldiko Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aldiko Classic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aldiko Classic may not be able to connect to the Internet when running in the background.