Contact WMA Music Player Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Absolutely no problems, very well organized, I'd definitely recommended this app to anyone wanting to listen to music especially if you think you may have mp3wav.files and need them in a systematic order.I downloaded all my music to my phone, but was shocked when less then half was sorting up in the Google play music.

2. It allows me to create playlists and moreI like that this app plays all the wma files (and then some) that the music player on my phone cannot, but there's one major drawback in my opinion: no shuffle option.

3. The frequent prompts for feedback with only the 5-star rating or "I don't like it" is annoying, and my note to the email address shown here came back undeliverable.I had Windows Media player installed and another music app and it wouldn't recognize all of my files.

4. I am extremely satisfied with it.Just started using it but I am rating it a 4 because to add files to a playlist, one has to go file by file and then I have to keep selecting the same play list for each file instead of just having a plus (+) sign or check mark (✓) to select multiple files to go to the same playlist all at once.

5. I downloaded various ones from google play, only to realize a lot of my music was missing.

6. It does the job, I need it to do.I just ordered a new phone that seems to be lacking a music playing app.

7. You are not given the option to shuffle songs, just plays all the selected music in order.

8. Sorry.Some users can not get the PLAYLIST to play more than one song without it stopping (this has been driving me nuts on my new Samsung Galaxy S9).

9. I really didn't want to have to find some sort of converter and painstakingly change half if my music over into the correct file type.

10. Also, whether it's video or any music file mentioned above, you'll find all the songs of that artist.

11. The music sounds good (the equilizer is a nice touch), building playlists is easy and everything has been stable so far.

1. Fix WMA Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WMA Music Player: Restarting the app will resolve most errors.
2. Update the WMA Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "WMA Music Player" » Open WMA Music Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WMA Music Player » click "UPDATE".
3. Clear WMA Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from WMA Music Player servers.
   1. On Android, goto Settings » Apps » Select "WMA Music Player" » click Storage » click "Clear Cache".
4. Check WMA Music Player app permissions. If any of these permissions required to use your device's features are disenabled, WMA Music Player might not work.
5. Uninstall and reinstall WMA Music Player. If nothing else has worked, completely uninstall WMA Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WMA Music Player not working

2. Fix WMA Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WMA Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WMA Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WMA Music Player may not be able to connect to the Internet when running in the background.