Contact Winegard Customer Service

Why should I report an Issue with Winegard – TV Signal Finder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Winegard Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tap the tower icon to see full channel details. - Satellite Pointer - Use the AR view to locate DISH, DIRECTV, BellTV, or Shaw Direct satellites available for your mobile antenna.

2. Avoid obstructions with the augmented reality (AR) view. - Antenna Pointer - Use the top-down map view to locate all HDTV TV towers closest to your address or GPS location.

3. The smart Winegard TV Signal Finder app makes it simple to determine the correct position of your antenna to receive the available signals.

4. Simply point your phone to the horizon and rotate 360 degrees to bring into view your desired TV tower and find the best location to point your antenna.

5. Let Winegard® keep you connected while at home, tailgating, trucking, or RVing by helping you view your favorite shows with this smart TV Signal Finder app with augmented reality.

6. Simply point your phone at the southern sky to locate your target satellites and stay clear of signal obstructions such as trees and buildings.

7. Finding the available TV satellites and free over-the-air HDTV towers for your geographic location has never been easier.

8. Winegard Company has been a leader in the design and manufacturing of quality antenna products since 1954.

9. Eliminate signal obstructions such as trees, hills, and buildings by switching to the AR view.

10. This app uses your current location to search for the available signals for your favorite channels.

11. With over 1,000 different antenna models designed and 80 patents granted, Winegard has the solution for your antenna needs.

1. I don't know who made this app but needs to do some major work on this.I really like the idea here, but many of the frequencies and locations are wrong for my area because of the latest spectrum auction and the resultant channel sharing and frequency changes.*Update* Winegard just sent out an update, and now the App works Great.

2. I don't know what is going on with this App, used to work just fine on my Moto Z Force running Android 8 Oreo, but when I upgraded my phone to Moto Z4 Play running Android 9 Pie it not only will not let accept the Terms of Service, it does not even display them.

3. I uninstalled, reinstalled and now it opens to a Terms and Conditions page which is blank and won't let me hit accept to move on.

4. Can't check "Accept Terms and conditions" and can't continue.

5. The "OFA" app I first tried was pretty off-kilter (I know because my son works for local channel 4 and their antenna is right on their property).

6. I opened the app and it immediately goes to a page of Terms and conditions.

7. Seeing distance and direction not only helps aim an antenna, but gives an idea of expected signal strength too.

8. The one channel that it does show is 30 miles off from were the tower is, the town were it shows the tower is in a another town 30 miles to the southwest.

9. Like I said I don't know what is going on, JUST FIX IT!This app will not let me accept terms to continue.

10. Husband has been able to accept and continue plus see satellites to set up our Dish TV Playmaker.

11. Get blank screen for Terms of Service and cannot proceed.

1. Fix Winegard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Winegard: Restarting the app will resolve most errors.
2. Update the Winegard App. Here is how:
   1. On Android goto PlayStore » Search for "Winegard" » Open Winegard – TV Signal Finder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Winegard » click "UPDATE".
3. Clear Winegard – TV Signal Finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Winegard servers.
   1. On Android, goto Settings » Apps » Select "Winegard – TV Signal Finder" » click Storage » click "Clear Cache".
4. Check Winegard app permissions. If any of these permissions required to use your device's features are disenabled, Winegard might not work.
5. Uninstall and reinstall Winegard. If nothing else has worked, completely uninstall Winegard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Winegard not working

2. Fix Winegard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Winegard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Winegard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Winegard may not be able to connect to the Internet when running in the background.