Contact udirc-VIDEO Customer Service

Why should I report an Issue with udirc-VIDEO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Udirc Toys Industrial Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is for udirc wifi remote helicopter,It can remote helicopter through wifi and view video from helicopter.

1. Fix udirc-VIDEO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart udirc-VIDEO: Restarting the app will resolve most errors.
2. Update the udirc-VIDEO App. Here is how:
   1. On Android goto PlayStore » Search for "udirc-VIDEO" » Open udirc-VIDEO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for udirc-VIDEO » click "UPDATE".
3. Clear udirc-VIDEO app cache: Clearing cached data will force your app to retrieve the latest data directly from udirc-VIDEO servers.
   1. On Android, goto Settings » Apps » Select "udirc-VIDEO" » click Storage » click "Clear Cache".
4. Check udirc-VIDEO app permissions. If any of these permissions required to use your device's features are disenabled, udirc-VIDEO might not work.
5. Uninstall and reinstall udirc-VIDEO. If nothing else has worked, completely uninstall udirc-VIDEO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing udirc-VIDEO not working

2. Fix udirc-VIDEO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make udirc-VIDEO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to udirc-VIDEO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, udirc-VIDEO may not be able to connect to the Internet when running in the background.