Contact WHITEsmile Customer Service

Why should I report an Issue with WHITEsmile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Betactive GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save yourself the time don't even bother downloadingHorrible app,all the times an unknown errors occurs, while uploading the photoNice one No one's download this app!! DO NOT DOWNLOAD THIS PLEASE Its not working and when i tried to edit my photo the result "ERROR" IDK WHYYYY its ANNOYINGGG MAYBE THIS IS A SCAM APP I ALREADY UNINSTALL THIS!! Byeee SCAM APP!Hello this app was sooo bad never download this try if u dare it tells u to RESTART it WHEN YOU TRY AND UPLOAD AN PHOTO IF I COULD GIVE THIS AN 0 I WOULD SUCKY APP!!!Plz update i want to try it but its saying you need updating;come on keep up- your iPhone users are on 12 nowI wish I could put 0 stars.

2. Its stupid and I didn't believe everybody else but oh its horrible like never againThis program it is not perfect and not niceDoes not let you load photo.

3. The app doesnt let you upload any photos.

4. The creators have no interest in fixing the problem.

5. This would bit let me do anything because eof my type of phone.

6. If it isn't the right type dont have this than.

7. It just crashes.

1. Fix WHITEsmile Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WHITEsmile: Restarting the app will resolve most errors.
2. Update the WHITEsmile App. Here is how:
   1. On Android goto PlayStore » Search for "WHITEsmile" » Open WHITEsmile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WHITEsmile » click "UPDATE".
3. Clear WHITEsmile app cache: Clearing cached data will force your app to retrieve the latest data directly from WHITEsmile servers.
   1. On Android, goto Settings » Apps » Select "WHITEsmile" » click Storage » click "Clear Cache".
4. Check WHITEsmile app permissions. If any of these permissions required to use your device's features are disenabled, WHITEsmile might not work.
5. Uninstall and reinstall WHITEsmile. If nothing else has worked, completely uninstall WHITEsmile then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WHITEsmile not working

2. Fix WHITEsmile Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WHITEsmile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WHITEsmile not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WHITEsmile may not be able to connect to the Internet when running in the background.