Published by EquiPro

Report an issue with EquiPro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EquiPro - the app for riders a?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EquiPro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EquiPro Customer Insights

Steps to Troubleshoot & Fix EquiPro Issues

1. Fix EquiPro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EquiPro: Restarting the app will resolve most errors.
  2. Update the EquiPro App. Here is how:
    1. On Android goto PlayStore » Search for "EquiPro" » Open EquiPro - the app for riders a » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EquiPro » click "UPDATE".
  3. Clear EquiPro - the app for riders a app cache: Clearing cached data will force your app to retrieve the latest data directly from EquiPro servers.
    1. On Android, goto Settings » Apps » Select "EquiPro - the app for riders a" » click Storage » click "Clear Cache".
  4. Check EquiPro app permissions. If any of these permissions required to use your device's features are disenabled, EquiPro might not work.
  5. Uninstall and reinstall EquiPro. If nothing else has worked, completely uninstall EquiPro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EquiPro not working


2. Fix EquiPro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EquiPro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EquiPro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EquiPro may not be able to connect to the Internet when running in the background.

Reported Issues