Contact Wellness At Your Side Customer Service

Why should I report an Issue with Wellness At Your Side?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WebMD Health Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am able to do everything from the app that I am able to do on my laptop.Does not allow autofill functionally which prevents the use of my password manager.Constantly crashes as soon as I try to open itHasn't synced my steps in 4 days and it says it's connected.

2. An app that tracks health data should not be a barrier to doing exactly that.I don't see the link to the reward redemption site anymore and lost access to my gift cards.

3. Some of the Google Fit data is imported but the app still wants me to sync up and won't give me rewards points for installing and syncing.

4. I contacted customer service by phone and email, but still waiting for response weeks later.We use this for a company aspect.

5. I'm only using it because my health insurance is using WebMD for their wellness program.

6. I feel as if it is in opposition to my efforts to track my wellness data.

7. The WAYS app says it is connected to Google Fit yet will not sync.

8. NOTHING in here needs to be that secure.I installed the app, but when open it, it prompted Connection Code.

9. Accidentally hit the phone back button... Need to jump over to verify my step count,.. and I have to log in again.

10. My team is losing a contest because my steps aren't syncing.

11. If you ever answered a question about when you had a particular check or screening, it shows up as something you're tracking right on your dashboard.

1. Fix Wellness At Your Side Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wellness At Your Side: Restarting the app will resolve most errors.
2. Update the Wellness At Your Side App. Here is how:
   1. On Android goto PlayStore » Search for "Wellness At Your Side" » Open Wellness At Your Side » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wellness At Your Side » click "UPDATE".
3. Clear Wellness At Your Side app cache: Clearing cached data will force your app to retrieve the latest data directly from Wellness At Your Side servers.
   1. On Android, goto Settings » Apps » Select "Wellness At Your Side" » click Storage » click "Clear Cache".
4. Check Wellness At Your Side app permissions. If any of these permissions required to use your device's features are disenabled, Wellness At Your Side might not work.
5. Uninstall and reinstall Wellness At Your Side. If nothing else has worked, completely uninstall Wellness At Your Side then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wellness At Your Side not working

2. Fix Wellness At Your Side Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wellness At Your Side be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wellness At Your Side not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wellness At Your Side may not be able to connect to the Internet when running in the background.