Published by Walkingspree USA, LTD on Nov 28, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Walkingspree?



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Why chat with our AI Walkingspree Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Walkingspree.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The only benefit that's different from the default device app I find though is that it works across devices based health tracking softwaDoes not always work and sets you behind from other team members which makes it more rewarding to not use the app in the first place because the setback is discouraging.

2. I had to hook up Samsung Health as a secondary step tracker because WalkingSpree lost steps data from Google Fit.

3. In my case it's my Samsung phone and the Samsung Health app which at least once or twice a week fails to record steps or records something other than what makes sense.

4. I had hoped to use it to participate in a company team challenge but at this point it's just stressing me out.Good for group tracking but seems to constantly lose connection to my note 20 ultra, and will be unconnected until I open the app even though I have background sync enabled.

5. Support gives a suggestion that does not work, but I NEVER allow my apps to notify me about whatever they feel is important, as none of these things interest me in the slightest.

6. I'm now also syncing with Samsung Health so we can monitor all three apps.Easy to use.

7. HOWEVER, they told me it was because Walkingspree only syncs "verified" steps from Google Fit.

8. When shopping for more devices there are no Google watch nor Samsung watches.

9. For starters, it sometimes takes an incredibly long amount of time to sync with Google Fit, and it sometimes prompts me to sign in, which can be annoying.

10. Walkingspree cant connect to apps that record actual distance using GPS so for me it's not at all useful.

11. It should reconnect automatically.The integration with samsung health is very slow.

Steps to Troubleshoot & Fix Walkingspree Issues

1. Fix Walkingspree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Walkingspree: Restarting the app will resolve most errors.
  2. Update the Walkingspree App. Here is how:
    1. On Android goto PlayStore » Search for "Walkingspree" » Open Walkingspree » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walkingspree » click "UPDATE".
  3. Clear Walkingspree app cache: Clearing cached data will force your app to retrieve the latest data directly from Walkingspree servers.
    1. On Android, goto Settings » Apps » Select "Walkingspree" » click Storage » click "Clear Cache".
  4. Check Walkingspree app permissions. If any of these permissions required to use your device's features are disenabled, Walkingspree might not work.
  5. Uninstall and reinstall Walkingspree. If nothing else has worked, completely uninstall Walkingspree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Walkingspree not working


2. Fix Walkingspree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Walkingspree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Walkingspree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Walkingspree may not be able to connect to the Internet when running in the background.

Reported Issues

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