Published by Tanmesh Patel

Report an issue with Messenger 2020.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Messenger 2020?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tanmesh Patel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Messenger 2020 Customer Insights

Steps to Troubleshoot & Fix Messenger 2020 Issues

1. Fix Messenger 2020 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Messenger 2020: Restarting the app will resolve most errors.
  2. Update the Messenger 2020 App. Here is how:
    1. On Android goto PlayStore » Search for "Messenger 2020" » Open Messenger 2020 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger 2020 » click "UPDATE".
  3. Clear Messenger 2020 app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger 2020 servers.
    1. On Android, goto Settings » Apps » Select "Messenger 2020" » click Storage » click "Clear Cache".
  4. Check Messenger 2020 app permissions. If any of these permissions required to use your device's features are disenabled, Messenger 2020 might not work.
  5. Uninstall and reinstall Messenger 2020. If nothing else has worked, completely uninstall Messenger 2020 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Messenger 2020 not working


2. Fix Messenger 2020 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Messenger 2020 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Messenger 2020 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Messenger 2020 may not be able to connect to the Internet when running in the background.

Reported Issues

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