Contact VeinSeek Customer Service

Why should I report an Issue with VeinSeek?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VeinSeek to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. VeinSeek takes advantage of multispectral imaging principles and the intrinsic optical properties of skin to produce enhanced images of veins; it does so by boosting oxyhemoglobin/deoxyhemoglobin absorption contrast and reducing the contribution of superficially-scattered and specularly-reflected light to the overall image.

2. Depending on skin tone, VeinSeek Android detects veins up to several mm deep. --My phone's flash is broken/My phone doesn't have a flash.

3. You can also turn the effect on and off using the switch at the top of the screen. That's it! Happy vein-finding! --I'm not happy with the performance of the app/the app doesn't work on my particular phone type. Can I get a refund? Of course!

4. For very dark skin tones, you will need a phone with a bright flash.

5. If for some reason you are having trouble with getting a refund at any time, just email veinseek@gmail. com with your order number and approximate time of purchase, and we will get you a refund ASAP. Yes!

6. Many Android phone types may not be supported either due to software or hardware issues.

7. VeinSeek for Android is Android's answer to the popular iOS app, VeinSeek Pro.

8. VeinSeek for Android is incredibly simple.

9. Should I still download VeinSeek? --My question isn't among those listed here.

10. Refunds requested within two hours of download through the Google Play store are granted automatically per Google Policy.

11. Point your phone at the site you want to image.

1. Overall, the Vein Scanner application needs update application usability abilities for any user who owns an iPhone or Android device.Horrible. I mean all it did was really go black and white and make the surface veins appear more darker but it was if it was holligraphic so you turn the phone and the vein wouldmove or the image change.

2. Wasted 4 bucks but I had to try.The accuracy of vein appearance is not as good as what's shown in the pics posted here, also i can't turn off my flash while using the appI can faintly see the veins that are visible anyways.

3. Working in the healthcare field, medical personnel would need a vein application that can have better rapid usability searching for veins.

4. The vein Scanner application needs improvement when it comes to its resolution with an android phone.

5. To find a vein, I had to hold the phone a certain distance to be able to see certain veins.

6. I only wish there was a way to provide it for free or at a reduced price for those in needBest app hands down!! I've tried many vein finder apps and nothing worked until I paid for this app.

7. First notification upon opening it after install was 'this was made for an older verion of android and may not work' Only shows what you can see with the naked eye.

8. I have not ever been able to locate not one single vein, not on myself nor on anyone else.

9. Works like a charm every time! In the left upper corner you can change the veiw from black and white to color.

10. Ive tested It out on myself and can see the veins quite well depending how far away im holding my phone.

11. I think most people claiming it doesn't work just need to get better phones with better cameras.

1. Fix VeinSeek Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VeinSeek: Restarting the app will resolve most errors.
2. Update the VeinSeek App. Here is how:
   1. On Android goto PlayStore » Search for "VeinSeek" » Open VeinSeek » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VeinSeek » click "UPDATE".
3. Clear VeinSeek app cache: Clearing cached data will force your app to retrieve the latest data directly from VeinSeek servers.
   1. On Android, goto Settings » Apps » Select "VeinSeek" » click Storage » click "Clear Cache".
4. Check VeinSeek app permissions. If any of these permissions required to use your device's features are disenabled, VeinSeek might not work.
5. Uninstall and reinstall VeinSeek. If nothing else has worked, completely uninstall VeinSeek then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VeinSeek not working

2. Fix VeinSeek Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VeinSeek be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VeinSeek not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VeinSeek may not be able to connect to the Internet when running in the background.