Contact VK Live Customer Service

Why should I report an Issue with VK Live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VK.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cannot start live stream because of error.Not updated since 2017 the iphone app is far more advanced it has mobile streaming you cant even watch that on hereExcellent for following Russian news or sport.

2. and there are very minimal streams.Needs "sort" option, like to choose the country, gender, device from where the stream is made, etc.

3. Bring more options in, guysOnly community live stream is available in the app.

4. I just wish that this app live is also available for desktop user and we will be more happy to use.

5. Can not go into Live in my Samsung Galaxy S20+.

6. Android version is more 4.3 so I think there is a problem with camera, error said.

7. But it works perfectly in FB Live.

8. Couldn't fix it.This app is very helpful and works properly.

9. Thanks and more power!everything is in Russian.

10. there is no option to switch to english.

11. Maybe there is permission problem.

1. Fix VK Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VK Live: Restarting the app will resolve most errors.
2. Update the VK Live App. Here is how:
   1. On Android goto PlayStore » Search for "VK Live" » Open VK Live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VK Live » click "UPDATE".
3. Clear VK Live app cache: Clearing cached data will force your app to retrieve the latest data directly from VK Live servers.
   1. On Android, goto Settings » Apps » Select "VK Live" » click Storage » click "Clear Cache".
4. Check VK Live app permissions. If any of these permissions required to use your device's features are disenabled, VK Live might not work.
5. Uninstall and reinstall VK Live. If nothing else has worked, completely uninstall VK Live then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VK Live not working

2. Fix VK Live Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VK Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VK Live not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VK Live may not be able to connect to the Internet when running in the background.