Published by VK.com

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VK Live?



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Why chat with our AI VK Live Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of VK Live.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Cannot start live stream because of error.Not updated since 2017 the iphone app is far more advanced it has mobile streaming you cant even watch that on hereExcellent for following Russian news or sport.

2. and there are very minimal streams.Needs "sort" option, like to choose the country, gender, device from where the stream is made, etc.

3. Bring more options in, guysOnly community live stream is available in the app.

4. I just wish that this app live is also available for desktop user and we will be more happy to use.

5. Can not go into Live in my Samsung Galaxy S20+.

6. Android version is more 4.3 so I think there is a problem with camera, error said.

7. But it works perfectly in FB Live.

8. Couldn't fix it.This app is very helpful and works properly.

9. Thanks and more power!everything is in Russian.

10. there is no option to switch to english.

11. Maybe there is permission problem.

Steps to Troubleshoot & Fix VK Live Issues

1. Fix VK Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VK Live: Restarting the app will resolve most errors.
  2. Update the VK Live App. Here is how:
    1. On Android goto PlayStore » Search for "VK Live" » Open VK Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VK Live » click "UPDATE".
  3. Clear VK Live app cache: Clearing cached data will force your app to retrieve the latest data directly from VK Live servers.
    1. On Android, goto Settings » Apps » Select "VK Live" » click Storage » click "Clear Cache".
  4. Check VK Live app permissions. If any of these permissions required to use your device's features are disenabled, VK Live might not work.
  5. Uninstall and reinstall VK Live. If nothing else has worked, completely uninstall VK Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VK Live not working


2. Fix VK Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VK Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VK Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VK Live may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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