Contact Pruži korak Customer Service

Why should I report an Issue with Pruži korak?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pruži korak to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this somehow :(As many of us recognized - the steps are being counted first couple of days/uses, and them stop counting, or memorizing the previous counts (or both), even when the application is running.

2. Is it that each of us has a limited ammount of donations we can make (?) Or application is not developped yet for long-time use.. in any case would be happy to see this project succeed:) all the bestLove the initiative and the idea of contributing to a good cause.

3. It stopped counting my steps 2 days ago, I walked more than 40km during the weekend, but it shows I walked 2 meters.

4. App is reinstalled, but without success.Great idea! Aplication have a bug since New Year message...I can not see anything except message.

5. Thank you for wonderful idea.Cannot login into the app after phone is updated to Android 10.

6. Try reinstalation, the same...Doesn't count steps, even when I keep it open in the background.

7. Yesterday I have walked across half of the Belgrade and got only 0.01km. 😔 And also noticed that there are couple more day with 0km.

8. 😁I am very happy because this application shows me how active I was during the day.

9. I walked 2km so far today, and it counted 0.01. Too bad, I wanted to contribute, but...Worked well for me.

10. However, there seems to be sth wrong with the 'distance / steps counter' in this app.

11. While Samsung Health gives an accurate count, this app cuts my distance at least by half.

1. Fix Pruži korak Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pruži korak: Restarting the app will resolve most errors.
2. Update the Pruži korak App. Here is how:
   1. On Android goto PlayStore » Search for "Pruži korak" » Open Pruži korak » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pruži korak » click "UPDATE".
3. Clear Pruži korak app cache: Clearing cached data will force your app to retrieve the latest data directly from Pruži korak servers.
   1. On Android, goto Settings » Apps » Select "Pruži korak" » click Storage » click "Clear Cache".
4. Check Pruži korak app permissions. If any of these permissions required to use your device's features are disenabled, Pruži korak might not work.
5. Uninstall and reinstall Pruži korak. If nothing else has worked, completely uninstall Pruži korak then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pruži korak not working

2. Fix Pruži korak Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pruži korak be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pruži korak not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pruži korak may not be able to connect to the Internet when running in the background.