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1. Crickets.not on verizon's full range network, I switched from verizon to visible using the same phone & the service isn't nearly as reliable as verizon's.

2. If any of you are considering switching to Visible by Verizon, DON'T DO IT!!!! Trying to get help with phone or network issues is impossible.

3. So in order to log into my account or to make payments I have to set the app to only run on mobile network not wifi.Visible notified me on Sunday that I needed to upgrade, but my phone is not compatible (even though my boyfriend has the SAME PHONE and was able to upgrade).

4. When I first got the service my phone wasn't compatible so I had to swap in my nice phone, for a cheaper phone through visible.

5. Later, I bought a brand new phone that qualified with visible and now a few months later visible is claiming my phone is no longer compatible and they need to "update" the network.

6. The second just went straight to outage.Visible mobile service is prioritized with Verizon.

7. I also found i have to restart my phone at the end of each month of service bc I won't receive calls and texts until I do, strange but not a huge deal once I realized it.

8. I have a masters degree in IT - so its not for the faint-of-heart, but it is worth the $25/month unlimited everything plan to me.After several weeks of being hounded by Visible to upgrade my network, I ordered a new SIM and upgraded.

9. Costs $25 a month but you have to by 3-4 phones a year!!Visible told me they are upgrading their network and my Samsung Galaxy s10+ will no longer be compatible.

10. Considering Visible is a subsidiary of Verizon, which is a terrible company, I'm sure it is just another money making scam.

11. This is a fairly brand new service line using Verizon towers.

1. Fix Visible mobile Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Visible mobile: Restarting the app will resolve most errors.
2. Update the Visible mobile App. Here is how:
   1. On Android goto PlayStore » Search for "Visible mobile" » Open Visible mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visible mobile » click "UPDATE".
3. Clear Visible mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Visible mobile servers.
   1. On Android, goto Settings » Apps » Select "Visible mobile" » click Storage » click "Clear Cache".
4. Check Visible mobile app permissions. If any of these permissions required to use your device's features are disenabled, Visible mobile might not work.
5. Uninstall and reinstall Visible mobile. If nothing else has worked, completely uninstall Visible mobile then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Visible mobile not working

2. Fix Visible mobile Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Visible mobile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Visible mobile not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Visible mobile may not be able to connect to the Internet when running in the background.