Published by Geel App

Report an issue with Hot.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hot:Video for Bigo Live Streamming Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Geel App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hot Customer Insights

Steps to Troubleshoot & Fix Hot Issues

1. Fix Hot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hot: Restarting the app will resolve most errors.
  2. Update the Hot App. Here is how:
    1. On Android goto PlayStore » Search for "Hot" » Open Hot:Video for Bigo Live Streamming Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hot » click "UPDATE".
  3. Clear Hot:Video for Bigo Live Streamming Free app cache: Clearing cached data will force your app to retrieve the latest data directly from Hot servers.
    1. On Android, goto Settings » Apps » Select "Hot:Video for Bigo Live Streamming Free" » click Storage » click "Clear Cache".
  4. Check Hot app permissions. If any of these permissions required to use your device's features are disenabled, Hot might not work.
  5. Uninstall and reinstall Hot. If nothing else has worked, completely uninstall Hot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hot not working


2. Fix Hot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hot may not be able to connect to the Internet when running in the background.

Reported Issues