Published by Vetcalculators on Aug 19, 2024

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Why should I report an Issue with Vetcalculators?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vetcalculators to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vetcalculators Customer Insights

1. It would also be really helpful if there was a built in anaesthesia monitoring app but that might be asking for too much from a single app that already delivers so much.Sometimes I have trouble with medication calculations, the keyboard covers the screen and page goes back to the previous page instead of calculating the dose.

2. Worth every penny and more! Richard Smith, DVMReally nice app, great info and nice ways to edit.

3. It really come in handy while doing relief workI've been using this app at work a lot and I like it but now it won't open on my phone.

4. I've already tried uninstalling and reinstalling .I've been using the desktop version for a while now but the app is a whole new level.

5. Please fix the bug or I will be looking for a refund.Super helpful app that keeps growing and adding better features.

6. It's easy to get in touch if you want to ask for something.Great app for Veterinary professionals! I believe it was created by a veterinarian.

7. The app creator is very responsive to bug issues.I checked the app out for a second when I first downloaded it and all my medicines were visible.

8. Only thing I'd recommend to the dev is to make the "return"/"back" android gesture to move the app to the screen it showed previously rather than close the app entirely.

9. LOVE this app!!!amazing app, very helpful for on the fly calculations.

10. Overall I LOVE this app and I use it every dayAccurate information! I have been an ER vet for 46 years.

11. However, the team is very responsive and always helpful when I contact them.

Steps to Troubleshoot & Fix Vetcalculators Issues

1. Fix Vetcalculators Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vetcalculators: Restarting the app will resolve most errors.
  2. Update the Vetcalculators App. Here is how:
    1. On Android goto PlayStore » Search for "Vetcalculators" » Open Vetcalculators » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vetcalculators » click "UPDATE".
  3. Clear Vetcalculators app cache: Clearing cached data will force your app to retrieve the latest data directly from Vetcalculators servers.
    1. On Android, goto Settings » Apps » Select "Vetcalculators" » click Storage » click "Clear Cache".
  4. Check Vetcalculators app permissions. If any of these permissions required to use your device's features are disenabled, Vetcalculators might not work.
  5. Uninstall and reinstall Vetcalculators. If nothing else has worked, completely uninstall Vetcalculators then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vetcalculators not working


2. Fix Vetcalculators Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vetcalculators be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vetcalculators not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vetcalculators may not be able to connect to the Internet when running in the background.

Reported Issues