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1. This feature would be great, so I wouldn't have to dig for my card every time I get on the bus.For the last 3 years I've used the app with some issues but nothing massive (some bugs with saving favorite stops, doesn't track buses super successfully, etc.) But recently I stopped being able to load money onto my card, I just get an error message.

2. In a city as big as Chicago, their primary transport app should not have this many critical issues.Freezes regularly, particularly when switching from WiFi to 4G with the app open, and every time it freezes it deletes my favorited stops, which is a huge pain.

3. The app's very useful information and features are marred by a consistently buggy user experience.Had to walk for 45 minutes, after my 8 hour work shift, in the cold, because suddenly this app won't stay open for more than 5 seconds before it crashes.

4. Edit2: The lasted update seems to have fixed the issue.The Ventra App is one big pain in the ass!!!! Just purchased a new phone and the app has to be uninstalled and reinstalled on a daily basis!!! Had the same problem with the Ventra app on my old phone.

5. Only two complaints I got is that when you want to view the map, it will spam the dialog to turn on Google location services, even though I have GPS on.

6. I also can no longer add money or passes to my card from this app: I receive an error message every time.

7. I used this app just the other day with no issues! Not that I'm surprised, reliable isn't exactly the first word that comes to mind when one hears "Ventra" or "CTA".The new version is still desperately slow.

8. Seems there is a server side issue causing client side crashes.

9. I prefer not to turn on Google location services to preserve my battery life.

10. When you 'favorite' a stop, it appears on your home menu, but if the route changes even temporarily, the 'favorite' says "no information available" and you can't remove it from your favorites.

11. Couldn't get it to stay open long enough to put money on my card, so no bus ride home.

1. Fix Ventra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ventra: Restarting the app will resolve most errors.
2. Update the Ventra App. Here is how:
   1. On Android goto PlayStore » Search for "Ventra" » Open Ventra » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ventra » click "UPDATE".
3. Clear Ventra app cache: Clearing cached data will force your app to retrieve the latest data directly from Ventra servers.
   1. On Android, goto Settings » Apps » Select "Ventra" » click Storage » click "Clear Cache".
4. Check Ventra app permissions. If any of these permissions required to use your device's features are disenabled, Ventra might not work.
5. Uninstall and reinstall Ventra. If nothing else has worked, completely uninstall Ventra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ventra not working

2. Fix Ventra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ventra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ventra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ventra may not be able to connect to the Internet when running in the background.