Published by Chicago Transit Authority on Jan 12, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Ventra collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. Google Play license check
  16. read Google service configuration
  17. receive data from Internet


1. Delete Ventra Account through Email

There are 2 methods to get your data (and account) deleted by Ventra:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Ventra account remove Ventra account


Now you understand what the Law says, Send your Request directly to Ventra using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Ventra to delete your account/data:


  1. To delete your Ventra account, contact Ventra via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Ventra of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to customerservice@redacted... Login to see email.



2. How to Delete Ventra on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Ventra".


3. Delete Ventra on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Ventra" and Click "Uninstall".



9 details about Ventra app

how to delete Ventra delete Ventra guide

1. Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app.

2. • Instantly load value or passes to your Ventra Card's transit account.

3. • Check your balance and available passes in your Ventra Card's transit account.

4. • Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.

5. • Use transit value you've loaded to buy a Metra ticket.

6. • Switch autoload for transit value or passes on and off.

7. • Get real-time account notifications so you know when it's time to load more fare or buy more tickets.

8. • Buy and use Metra mobile tickets to ride any Metra train.

Liked Ventra? you may also like other Maps & Navigation apps like My Drone Hub; swisstopo; 北斗导航地图; Rescue Network;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • As a European citizen, under GDPR, I hereby respectfully request my account data to be deleted. Kind regards

    — by Eliza Camberogiannis 2 years ago

  • I don't want to use it

    — by Roman 2 years ago