Contact VU Customer Service

Why should I report an Issue with VU:BDSM Dating& Fet Life Style?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vanilla Umbrella to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I paid for one month just to see if the benefits were worth it, and it shows when the last time members have logged in and 90% of them haven't logged in for six months to a year.

2. They need to curate their user base or give a search filter for last time online.this used to be a good app but its changed a but since I last used it.

3. No thanks! Don't waste your time.very cool concept, unfortunately 90% of the people on here haven't even been active in a year.

4. On top of all of this, it's slow... I'll get notified that I have messages or friend requests and when I check, there will be nothing there for agesI like the app in general, although I haven't been able to get much use of it given my area.

5. Seems like most profiles, at least in my area of the United States are inactive and have been for a long time.

6. I'm unable to access the app at all, which is really unfortunate and I hope someone does a fix for it.Awful, they charge a minimum of $15 just to filter between sexualities and the filters that do work break the whole app.

7. VU stands for view all your contacts, ITS MANDATORY, if that weren't bad enough this app also demands to manage phone and make calls otherwise you can't open it at all.

8. Switched phones, and when I went to install on my new phone its demanding access to my contact list and phone calls.

9. On the first screen where you hold to open the password screen, it simply is inactive and doesn't work.

10. When searching for profiles, the location you set doesn't seem to take, it will still show me people from Canada and USA even though I chose UK.

11. The radar gives me a headache, because its synced to your phone's gps, it wobbles so it's hard to select profiles in your area.

1. Fix VU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VU: Restarting the app will resolve most errors.
2. Update the VU App. Here is how:
   1. On Android goto PlayStore » Search for "VU" » Open VU:BDSM Dating& Fet Life Style » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VU » click "UPDATE".
3. Clear VU:BDSM Dating& Fet Life Style app cache: Clearing cached data will force your app to retrieve the latest data directly from VU servers.
   1. On Android, goto Settings » Apps » Select "VU:BDSM Dating& Fet Life Style" » click Storage » click "Clear Cache".
4. Check VU app permissions. If any of these permissions required to use your device's features are disenabled, VU might not work.
5. Uninstall and reinstall VU. If nothing else has worked, completely uninstall VU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VU not working

2. Fix VU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VU may not be able to connect to the Internet when running in the background.