Published by LIVU Team on Mar 12, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LivU - Live Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LIVU Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LivU - Live Video Chat image 1 contact LivU - Live Video Chat image 2

LivU Customer Insights

1. Little did I know, I have been deducted for all the search I made today which left my account insufficient to comnect with strangers.😭Please return the old version so many people can appreciate the app.This app is sooo awful I was just trying to see how can you get you get coins 😤🙄 don't download it for the newbies because you have to find out how to get coins 1 Star worst app everYes I bought 300 coins, so I thot, I received them and immediately got them taken by the app before u could use any of them.. I wouldn't recommend downloading this app let a lone spend money on it.

2. Definetly going to delete this app if the previous prices were not backGood application .. to connect new people around the world ... thanks Mark zakaburg .. small suggestion if you all can please introduce two option on this app as soon as possible during on video call 01 the mute button( speaker) 02 the mic mute button ThanksFixed bugs.

3. Improved performance and user experience this app good for searching messages? in Myanmar to English?Fixed bugs.

4. Thanks waste of air ! Raye it really a 1.Kindly add zong sim in your purchase list you have only given few sims transactions in which zong sim is missing kindly add up zong sim in it thanksWas so good Until Now.

5. Allah bless you LivU 🧸.I have been using the app for the longest time and enjoying it.

6. If possible please add filter searching details on LIVE CAM part please.

7. Thank youuPerfect App 10, it's safe and reliable 🔒 for when you need some to love 💕, a friend constant companion.

8. But yea the coins are bit expensive.

9. Plus it would be great if the live screen of models is shown during SWIPE matching.

10. Improved performance and user experience.

11. It has been a month since I started using I think.

Steps to Troubleshoot & Fix LivU Issues

1. Fix LivU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LivU: Restarting the app will resolve most errors.
  2. Update the LivU App. Here is how:
    1. On Android goto PlayStore » Search for "LivU" » Open LivU - Live Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LivU » click "UPDATE".
  3. Clear LivU - Live Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from LivU servers.
    1. On Android, goto Settings » Apps » Select "LivU - Live Video Chat" » click Storage » click "Clear Cache".
  4. Check LivU app permissions. If any of these permissions required to use your device's features are disenabled, LivU might not work.
  5. Uninstall and reinstall LivU. If nothing else has worked, completely uninstall LivU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LivU not working


2. Fix LivU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LivU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LivU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LivU may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to make a refund my disabled son accidentally purchased coins off the app I’ve made refund request on the app but hear nothing back. It was over £30

    — by Lee 6 months ago

  • i just top up to the machine in input my number to the livu succest payment but the coins i didint recieved

    — by thomas bronson joaquin 9 months ago

  • I am unable to login my id of user name 9010329764

    — by Sohailikram 10 months ago

  • Sir or Madam i recharge my coins but money cutit 650 coins not coming please forward my coins ya money thanks

    — by Abdul Malik 1 year ago

  • Sir or Madam i recharge my coins last 2 time they cut my money coins not coming please forward my coins ya money thanks

    — by Abdul Malik 1 year ago

  • Redeem code can not be activated or any redeem Code link

    — by Abhinav Wazir 1 year ago

  • Hello team livu!
    I have mailed you before about recruiting procedure. I have few girls who want to work here since there's no agent in Pakistan for recruitment. Kindly reply me back please

    — by Faiq Tariq 1 year ago

  • Plz contact for me

    — by Ashu 1 year ago

  • I can't login my acount, I don't know why

    — by Brikh 1 year ago

  • Buying livu app account

    — by Asimkhan 1 year ago

  • Buying livu app account

    — by Asimkhan 1 year ago

  • Buying livu app if

    — by Asimkhan 1 year ago

  • On a voler l'argent dans mon compte

    — by Ibrahima Keta 1 year ago

  • When i an login livu app is not opening due to error is coming

    — by Jonnh 1 year ago

  • I recharge yesterday with 10€ 2500Coins and till today it didnt come to my Account please help me

    — by Mohamad Hodroj 2 years ago

  • the coins are not show in my account but the payment is cutting in my mobile account

    — by zishu 2 years ago

  • I love livu and woman

    — by Zakaria 2 years ago

  • hey there

    — by arben 2 years ago

  • Bg

    — by Marcio 2 years ago

  • Host job

    — by Babarail 2 years ago

  • Last night I had a online vedio chat with a girl her name is Debs. But I forgot to add her friend I even don't know her I'd. There is no search option by name I want to chat with that girl again so how do I chat again i wanted that girl to add friend. Thank you

    — by MD Faizal 2 years ago

  • Halo... my name is nafah. I want agency a livu.

    — by Bebynap 3 years ago

  • My phone and I'd is banned please open my phone and I'd

    — by ASHISH KUMAR 3 years ago

  • This application has delete recently. When I am searching on site or play store.that is not available. Can you tell me why it is not available.

    — by shivamjeet singh 3 years ago

  • Livu app is not download my sellphone

    — by Nikunj Tapodhan 3 years ago

  • Dear Sir or Madam,
    I would like to start a cooperation with you.
    Can you please tell me what kind of documents I need and find out how the whole system works.
    My number is 00491739030231.
    Thank you very much.

    With best regards

    Safa Güvercin

    — by Safa 3 years ago

  • Fun

    — by Rahul 3 years ago

  • Join

    — by Rahul 3 years ago

  • Hi.. This is Plenty Of Chikz Agency I have some of my friends are doing a job with you like live streaming they do live cam / Random Calls just to work on your app. I have many friends because of our community group specially girls. I am willing to affiliate traffic to your app i can have you at least 100 or more.. girls to work for our app for live streaming. Lets talk business sir/maam would love to hear from you soon.. ty
    Anyway.. we are from philippines.. and we would like to be a part of your company.. ty in advance..

    — by Jhena 3 years ago

  • He's hrs hrs

    — by He's 3 years ago

  • hello my friend

    — by Yellow 3 years ago

  • Arman

    — by Arman 3 years ago

  • Ich möchte von livu einkaufen

    — by Abdulrahman Rashkilo 3 years ago

  • benim haberim olmaksızın satın alım gerçekleÅŸtirlmiÅŸ iptal etmek istiyorum

    — by Yusuf 3 years ago

  • Cant get the app in play store can you help

    — by Sujo P Thomas 3 years ago

  • I have recharge the coins but still i have not received the coins

    I have been messaage customer service in app but why the hell they take so.long time

    Revert me back with solution as i still.not.received my coins

    — by Pradeep Paul 3 years ago

  • I was requested for my refund.but this is not done

    — by Sammer Khan 3 years ago

  • Hello

    — by Rahul 3 years ago

  • A

    — by Akash 3 years ago

  • Hi, i would like to know if i can be your agency? How many girls are required to have agency in livu?

    — by Anna 3 years ago

  • Give my id

    — by Laxman Chandra Pal 3 years ago

  • Hi LivU team, Can u help me please? Because i can't login into my account my id 24015359 under name ( N o o nna ) I'm login as HOST. Im using Android phone to login i have been tried to login into 4 android phone but all FAILED. They say " Opps, something went wrong with the connection , please try again later " But i have tried since Tuesday at 5.am Indonesia time until now always Failed 😭😭😭 Can u please check it and tell me how to fix it? Because i need to access LIVU 😭 please.

    — by Elvianna 3 years ago

  • Mere system me livu app download kyse Kare

    — by Sanjit kumar 3 years ago