Published by CaptainIron on Dec 15, 2024

contact v2rayNG Chat with our AI-based v2rayNG Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with v2rayNG?



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Why chat with our AI v2rayNG Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of v2rayNG.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It could be even better if "Delete invalid config" was working on the filtered group, not all other entries in other groups which we haven't been tested because we ran the test in the current group we're in.You can make the broken configurations similar to Telegram, such as the Telegram proxy section, so that the correct and healthy configurations are at the top of the page.

2. To make big talk short that is what you need as a Cool and fine vpn on your phone.You can keep several configurations at the same time and when one does not work properly, very easily switch to another one at the touch of a button.Used to be perfect.

3. In response to them, I say: according to the location and structure of the network you are connected to, customize the settings to solve your problem.It's the best option for this purpose I've seen for Android.

4. Can you help me about this problem? My phone model is XIAOMI redmi note 8 pro and MIUI version is global 12.5.8 on android 11.

5. Its only saving grace is being the only vpn that always works.Hi everyone, The app working excellent until last month!! I can't connect any config after about one month ago.

6. With this, users will always be grateful to you 🌹❤️✌️ Thank you very much ❤️❤️🔥🔥App exclusion and English description please.Best VPN application for Android.

7. Sometimes it might take some time to connect to the servers but overall performance after connecting to the servers is convenient.

8. Best regards 🙏The app has some bugs which says "start services failure" and prevent me from connecting to the configs.

9. V2rayNG to be placed And damaged and expired configs will be placed with a red light at the bottom of the screen 🌹.

10. Hope it gets fixed soonSome users are not satisfied with the performance of this program.

11. The good thing about this vpn is that it doesn't disconnect like other vpns suddenly.

Steps to Troubleshoot & Fix v2rayNG Issues

1. Fix v2rayNG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart v2rayNG: Restarting the app will resolve most errors.
  2. Update the v2rayNG App. Here is how:
    1. On Android goto PlayStore » Search for "v2rayNG" » Open v2rayNG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for v2rayNG » click "UPDATE".
  3. Clear v2rayNG app cache: Clearing cached data will force your app to retrieve the latest data directly from v2rayNG servers.
    1. On Android, goto Settings » Apps » Select "v2rayNG" » click Storage » click "Clear Cache".
  4. Check v2rayNG app permissions. If any of these permissions required to use your device's features are disenabled, v2rayNG might not work.
  5. Uninstall and reinstall v2rayNG. If nothing else has worked, completely uninstall v2rayNG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing v2rayNG not working


2. Fix v2rayNG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make v2rayNG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to v2rayNG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, v2rayNG may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!